Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
High Rates, High Trust Nets High Returns For Latino Community Credit Union
January 13, 2020
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The North Carolina cooperative generates strong deposits to fuel a humming lending machine.
6 Lending Strategies That Make A Powerful Member Impact
January 13, 2020
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These credit unions rallied around the needs of members to uncover hidden potential in the loan portfolio.
Tinsel Traditions: Holiday Loan And Savings Accounts Are Alive And Well At Credit Unions
January 9, 2020
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Cooperatives are the last refuges for holiday loans and Christmas club accounts, but members can find skip-a-payment, credit card rewards deals, and post-holiday debt consolidation programs there, too.
Industry Trends: Shares (3Q19)
December 30, 2019
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Third quarter deposit performance resulted in slightly eased liquidity pressures.
4 Ways To Help Members Tackle Their Savings Resolutions
December 23, 2019
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Credit unions across the country are deploying creative solutions to engage members and encourage savings.
A Strategy To Score Swipes And Savings
December 18, 2019
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The Save My Change program at Community First of Florida helps members build savings and the credit union build interchange income.
The State Of Prize-Linked Savings Accounts
December 18, 2019
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Lottery-driven savings accounts through state leagues and individual credit unions add an element of excitement to a positive financial behavior.
2020 Vendor Showcase — Part 1
December 9, 2019
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Looking for new solutions? Check out these featured credit union suppliers.
Credit And Debit Use Grow, But So Do Delinquencies
November 26, 2019
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Member engagement is on the rise as credit unions build on post-recession membership surge.
Should Payments M&A Activity Trigger A Review Of Your Credit Card Operating Model?
November 18, 2019
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A look at whether your current credit card program is providing the digital capabilities members expect.
High Rates, High Trust Nets High Returns For Latino Community Credit Union
The North Carolina cooperative generates strong deposits to fuel a humming lending machine.
6 Lending Strategies That Make A Powerful Member Impact
These credit unions rallied around the needs of members to uncover hidden potential in the loan portfolio.
Tinsel Traditions: Holiday Loan And Savings Accounts Are Alive And Well At Credit Unions
Cooperatives are the last refuges for holiday loans and Christmas club accounts, but members can find skip-a-payment, credit card rewards deals, and post-holiday debt consolidation ...
Industry Trends: Shares (3Q19)
Third quarter deposit performance resulted in slightly eased liquidity pressures.
4 Ways To Help Members Tackle Their Savings Resolutions
Credit unions across the country are deploying creative solutions to engage members and encourage savings.
A Strategy To Score Swipes And Savings
The Save My Change program at Community First of Florida helps members build savings and the credit union build interchange income.
The State Of Prize-Linked Savings Accounts
Lottery-driven savings accounts through state leagues and individual credit unions add an element of excitement to a positive financial behavior.
2020 Vendor Showcase — Part 1
Looking for new solutions? Check out these featured credit union suppliers.
Credit And Debit Use Grow, But So Do Delinquencies
Member engagement is on the rise as credit unions build on post-recession membership surge.
Should Payments M&A Activity Trigger A Review Of Your Credit Card Operating Model?
A look at whether your current credit card program is providing the digital capabilities members expect.
Browse Topics
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
All Eyes On AI
Aaron Passman
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
How Does BCU Put AI Policy Into Practice?
Marc Rapport
AI governance matters as much as innovation when it comes to AI. Learn how BCU built an AI practice that prioritizes data integrity, risk management, and real world decision making.