Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Bank Of America Is No Bank Of Americans
January 29, 2018
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The mega bank’s new low-balance fee looks like a tax on those who can afford it least. How will consumers, and credit unions, react?
Blockchain, Deposit Participations, And Succession Planning
January 29, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Instant Card Issuance: The Complete Business Case For Adoption
January 22, 2018
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On-the-spot gratification leads to increased activation and use and the opportunity to deepen engagement.
How To Get Busy Living And A Credit Union Revision
January 15, 2018
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Four can’t-miss data points this week on CreditUnions.com.
How To Make Business Loans In A Bustling Banking Market
January 12, 2018
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Charlotte Metro Credit Union manages risk while growing business deposits and loans faster than credit union averages.
Health Savings Accounts Offer A Way To Strengthen Relationships
January 11, 2018
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HSAs give members a way to save for medical expenses and credit unions the potential to increase share growth.
5 Ways Millennials Deal With Holiday Debt
January 10, 2018
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It’s all fun-and-games until the credit card bill comes due.
A New Type Of Credit Card Control
January 8, 2018
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Technology Credit Union’s stand-alone card-control app offers members customizable security.
Follow The Leaders: Shares, Branches, Credit Cards, And More
January 1, 2018
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Five can’t-miss data points this week on CreditUnions.com.
The Benefits Of A Mobile-First Website
December 28, 2017
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Citadel FCU’s new mobile-responsive website is one part of a larger initiative to build the optimal digital experience.
Blockchain, Deposit Participations, And Succession Planning
Five can’t-miss data points this week on CreditUnions.com.
Instant Card Issuance: The Complete Business Case For Adoption
On-the-spot gratification leads to increased activation and use and the opportunity to deepen engagement.
How To Get Busy Living And A Credit Union Revision
Four can’t-miss data points this week on CreditUnions.com.
How To Make Business Loans In A Bustling Banking Market
Charlotte Metro Credit Union manages risk while growing business deposits and loans faster than credit union averages.
Health Savings Accounts Offer A Way To Strengthen Relationships
HSAs give members a way to save for medical expenses and credit unions the potential to increase share growth.
5 Ways Millennials Deal With Holiday Debt
It’s all fun-and-games until the credit card bill comes due.
A New Type Of Credit Card Control
Technology Credit Union’s stand-alone card-control app offers members customizable security.
Follow The Leaders: Shares, Branches, Credit Cards, And More
Five can’t-miss data points this week on CreditUnions.com.
The Benefits Of A Mobile-First Website
Citadel FCU’s new mobile-responsive website is one part of a larger initiative to build the optimal digital experience.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Bank Of America Is No Bank Of Americans