Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Combat Fraud By Putting Cardholders In The Middle
September 12, 2016
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A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
The Importance Of Integrating Payment Reconciliation With Your Credit Union’s Core
September 12, 2016
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Automating processes by the batch saves time, effort, and money while increasing accuracy and reducing member visits to the branch.
Member Service, Non-Interest Income, And SEG Strategies
September 6, 2016
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Five data points from this week on CreditUnions.com.
3 Graphs That Show Second Quarter Member Service Success
September 4, 2016
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Credit unions are serving members better than ever before, and these three graphs show just how much ground the cooperative industry has gained.
3 Takeaways From Trendwatch 2Q 2016
August 23, 2016
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Second quarter performance data tells a positive story: member growth has never been stronger, the loan faucet is still flowing, and credit unions are well-positioned from an interest rate risk perspective.
Lending Highlights From First Quarter 2016
August 22, 2016
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Growth percentiles in major lending categories highlight opportunity and success in the credit union loan portfolio.
8 Ways To Look At Asset Quality
August 22, 2016
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Loans surpassed $800 billon in the first three months of the year. Here’s how to make sure the industry’s growing portfolio stays strong.
A High-Yield Loyalty Program Builds Relationships And Deposits
August 8, 2016
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Rogue Credit Union beats the market and its peer averages with an ownership savings account.
The Importance of Debit Cards in Today’s Market
August 2, 2016
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The last week has been a tough one for the stock market. As the Dow continues to fall, individuals are feeling the pressure as their portfolios shrink, and many will be forced to adjust their spending habits.
How To Grow A Credit Card Program
July 18, 2016
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Credit unions have increased their credit card market share nearly 50% since the recession. What can you learn from the industry’s notable performers?
Combat Fraud By Putting Cardholders In The Middle
A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
The Importance Of Integrating Payment Reconciliation With Your Credit Union’s Core
Automating processes by the batch saves time, effort, and money while increasing accuracy and reducing member visits to the branch.
Member Service, Non-Interest Income, And SEG Strategies
Five data points from this week on CreditUnions.com.
3 Graphs That Show Second Quarter Member Service Success
Credit unions are serving members better than ever before, and these three graphs show just how much ground the cooperative industry has gained.
3 Takeaways From Trendwatch 2Q 2016
Second quarter performance data tells a positive story: member growth has never been stronger, the loan faucet is still flowing, and credit unions are well-positioned ...
Lending Highlights From First Quarter 2016
Growth percentiles in major lending categories highlight opportunity and success in the credit union loan portfolio.
8 Ways To Look At Asset Quality
Loans surpassed $800 billon in the first three months of the year. Here’s how to make sure the industry's growing portfolio stays strong.
A High-Yield Loyalty Program Builds Relationships And Deposits
Rogue Credit Union beats the market and its peer averages with an ownership savings account.
The Importance of Debit Cards in Today’s Market
The last week has been a tough one for the stock market. As the Dow continues to fall, individuals are feeling the pressure as their ...
How To Grow A Credit Card Program
Credit unions have increased their credit card market share nearly 50% since the recession. What can you learn from the industry’s notable performers?
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.