Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
At One Tennessee Credit Union, A Little Saving Goes A Long Way
January 5, 2025
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Set It & Forget It offers a low-barrier entrance to high-yield savings, helping members improve their savings habits.
Is Business Checking Underrated?
January 5, 2025
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From one coast to another, credit union leaders discuss the growth of business checking at their institutions.
Today’s Rulebook Is Key To Following Today’s Nacha Operating Rules
January 5, 2025
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Nacha offers a physical book, an online resource, and an app to ensure FIs have up-to-date rules and guidelines at their fingertips.
Future-Proofing Credit Unions With Modernized Check Processing
January 5, 2025
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Despite the rise of digital payments, checks remain vital for many businesses and members.
Drive Deeper Relationships Through Digital Engagement And Deposit Account Use
January 5, 2025
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New tools can help credit unions deepen relationships with members while putting money back in their pockets.
Credit Unions Can Support Americans’ No. 1 New Year’s Resolution
January 1, 2025
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Consumers desperately want to save money, but an overwhelming majority say one or more obstacles stand in their way.
Asset Quality Is Worsening. Is There Light On The Horizon?
December 15, 2024
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Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
What Do Credit Unions REALLY Want From Their Core Processors?
December 2, 2024
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A survey of industry leaders shows what tipped the scales when selecting their most recent core provider — the answers extend way beyond the price tag.
Pick Your Provider: Why Some Shops Choose Credit Union-Only Core Processors
December 2, 2024
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Industry leaders share their core conversion stories to credit union-only vendors, citing cost, efficiency, and support as key factors for the switch.
Forging A Bright Future: CEO Strategies To Drive Credit Union Success
December 2, 2024
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A Jack Henry study reveals the industry’s top priorities for the next two years.
At One Tennessee Credit Union, A Little Saving Goes A Long Way
Set It & Forget It offers a low-barrier entrance to high-yield savings, helping members improve their savings habits.
Is Business Checking Underrated?
From one coast to another, credit union leaders discuss the growth of business checking at their institutions.
Today’s Rulebook Is Key To Following Today’s Nacha Operating Rules
Nacha offers a physical book, an online resource, and an app to ensure FIs have up-to-date rules and guidelines at their fingertips.
Future-Proofing Credit Unions With Modernized Check Processing
Despite the rise of digital payments, checks remain vital for many businesses and members.
Drive Deeper Relationships Through Digital Engagement And Deposit Account Use
New tools can help credit unions deepen relationships with members while putting money back in their pockets.
Credit Unions Can Support Americans’ No. 1 New Year’s Resolution
Consumers desperately want to save money, but an overwhelming majority say one or more obstacles stand in their way.
Asset Quality Is Worsening. Is There Light On The Horizon?
Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn't fare well for revolving products.
What Do Credit Unions REALLY Want From Their Core Processors?
A survey of industry leaders shows what tipped the scales when selecting their most recent core provider — the answers extend way beyond the price ...
Pick Your Provider: Why Some Shops Choose Credit Union-Only Core Processors
Industry leaders share their core conversion stories to credit union-only vendors, citing cost, efficiency, and support as key factors for the switch.
Forging A Bright Future: CEO Strategies To Drive Credit Union Success
A Jack Henry study reveals the industry’s top priorities for the next two years.
Browse Topics
Reflections From NACUSO Reimagine 2026
Alexandra Gekas
The annual conference offered insights on why service organizations remain a strategic asset for credit unions and how collaboration, AI, and advocacy are shaping what comes next.
Why Financial Empowerment Matters More Than Financial Literacy
Savana Morie
Alltru FCU stopped treating education as the end goal. Now, financial empowerment guides product design, access, and risk decisions.
42% Of U.S. Households Experience Financial Hardship
Tony Waltrich
More than 50 million U.S. households earn less than the minimum average income needed to cover basic costs of living.
Excite Foundation Breaks Down Barriers For Children’s Savings
Savana Morie
Automatic enrollment and community partnerships help the credit union foundation expand access to early savings for underserved families.
Consumers Are Financing The Future Any Way They Can
Aaron Passman
Studies show credit card debt and Buy Now, Pay Later usage continue to rise. Bigger increases could be around the corner.
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.