Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
The Influence Of Credit Card Rewards On Consumers
February 3, 2025
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Credit unions must optimize their rewards programs to attract consumers willing to bank with any FI that meets their credit card needs.
How 5 Credit Unions Are Approaching Deposits In 2025
January 5, 2025
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Member-first strategies come to the forefront in a changing rate environment.
3 Reasons Saving Money Is Difficult For Low-Income Americans
January 5, 2025
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Credit unions offer products and services to meet the distinct needs of low-income Americans; unfortunately, many people who need this assistance the most simply can’t or won’t access it.
At One Tennessee Credit Union, A Little Saving Goes A Long Way
January 5, 2025
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Set It & Forget It offers a low-barrier entrance to high-yield savings, helping members improve their savings habits.
Is Business Checking Underrated?
January 5, 2025
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From one coast to another, credit union leaders discuss the growth of business checking at their institutions.
Today’s Rulebook Is Key To Following Today’s Nacha Operating Rules
January 5, 2025
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Nacha offers a physical book, an online resource, and an app to ensure FIs have up-to-date rules and guidelines at their fingertips.
Future-Proofing Credit Unions With Modernized Check Processing
January 5, 2025
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Despite the rise of digital payments, checks remain vital for many businesses and members.
Drive Deeper Relationships Through Digital Engagement And Deposit Account Use
January 5, 2025
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New tools can help credit unions deepen relationships with members while putting money back in their pockets.
Credit Unions Can Support Americans’ No. 1 New Year’s Resolution
January 1, 2025
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Consumers desperately want to save money, but an overwhelming majority say one or more obstacles stand in their way.
Asset Quality Is Worsening. Is There Light On The Horizon?
December 15, 2024
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Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
The Influence Of Credit Card Rewards On Consumers
Credit unions must optimize their rewards programs to attract consumers willing to bank with any FI that meets their credit card needs.
How 5 Credit Unions Are Approaching Deposits In 2025
Member-first strategies come to the forefront in a changing rate environment.
3 Reasons Saving Money Is Difficult For Low-Income Americans
Credit unions offer products and services to meet the distinct needs of low-income Americans; unfortunately, many people who need this assistance the most simply can’t ...
At One Tennessee Credit Union, A Little Saving Goes A Long Way
Set It & Forget It offers a low-barrier entrance to high-yield savings, helping members improve their savings habits.
Is Business Checking Underrated?
From one coast to another, credit union leaders discuss the growth of business checking at their institutions.
Today’s Rulebook Is Key To Following Today’s Nacha Operating Rules
Nacha offers a physical book, an online resource, and an app to ensure FIs have up-to-date rules and guidelines at their fingertips.
Future-Proofing Credit Unions With Modernized Check Processing
Despite the rise of digital payments, checks remain vital for many businesses and members.
Drive Deeper Relationships Through Digital Engagement And Deposit Account Use
New tools can help credit unions deepen relationships with members while putting money back in their pockets.
Credit Unions Can Support Americans’ No. 1 New Year’s Resolution
Consumers desperately want to save money, but an overwhelming majority say one or more obstacles stand in their way.
Asset Quality Is Worsening. Is There Light On The Horizon?
Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn't fare well for revolving products.
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.