Oregon

Seth Schaefer On Leadership

The Rivermark Community president and CEO began his career as webmaster and says the front-facing member experience is a priority now equal to back-end bookkeeping.

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2 Questions About Helping Members Face Today’s Challenges

Leaders at cooperatives across the country share how core principles are driving strategic thinking in their shops.
Industry Insights

National Leaders In PPP Lending

Which credit unions led the nation in the number of Paycheck Protection Program loans funded?
Features

A Better Member Experience Is Only A Text Message Away

Four credit unions share insights from their text messaging initiatives.
Features

Good Timing: Distributed Ledgers Launch During The Pandemic

Several cooperatives are going live with blockchain-based contactless authentication after years on the drawing boards.
Features

Lending Pros Share Pandemic-Fueled Lending Lessons

A new story each day this week as five credit unions share how they handled sudden change and soaring needs by adapting people, processes, and ...
Features

Tips For Managing (And Securing) Work From Home

Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
Features

Disintermediation In The Time Of COVID-19

How five cooperatives ward off disruptors, an imperative that takes on new urgency now.
Features

How Northwest Community Contains While Continuing

The Oregon credit union is sequestering staff while stressing member service continuity.
Industry Insights

Coronavirus Takes This Boomer Where His iPhone Has Never Gone Before

A first mobile deposit begins a shift for many a member across the country as digital replaces physical in a pandemic’s wake.
Features

Seth Schaefer On Leadership

The Rivermark Community president and CEO began his career as webmaster and says the front-facing member experience is a priority now equal to back-end bookkeeping.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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