Affinity FCU Manages Change From The Inside Out
January 13, 2025
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An executive in charge of communications and change management aligns people and purpose to create lasting organizational impact.
Q&A
Evolving HR Roles For An Evolving Workforce
November 18, 2024
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HR leaders offer insights into their job titles, the impact they have on their credit unions, and how their roles have evolved as employee needs evolve.
Anthony Hernandez On Leadership
November 11, 2024
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The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and more.
Member Experience Gets An Upgrade
November 3, 2024
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Six credit unions offer their insights on what’s new in MX and what’s on the horizon for 2025 and beyond.
Robert Cashman On Leadership
October 27, 2024
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The CEO of Metro Credit Union reflects on 41 years of service as a third-generation employee at the credit union.
What’s In A Name: Senior Vice President Of Loan Analytics And Automation
October 21, 2024
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Andy Henline talks loan strategy and operations for the country’s second-largest credit union.
What’s Keeping CIOs Up At Night?
October 7, 2024
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Three technology leaders talk about what’s on the horizon for cybersecurity.
Cross-Functional Committee. Fierce Fraud Fighting.
October 7, 2024
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A Q&A with committee leaders shows how the credit union’s cross-functional team integrates departments to enhance organizational support, share expertise, and disseminate information.
What’s In A Name: Member Care Specialist
September 30, 2024
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Jay Hall’s role at Fortera Federal Credit Union helps families properly settle accounts after a member has passed away.
What’s In A Name: Vice President Of Retail Quality Control And Projects
September 23, 2024
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Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
Affinity FCU Manages Change From The Inside Out
An executive in charge of communications and change management aligns people and purpose to create lasting organizational impact.
Evolving HR Roles For An Evolving Workforce
HR leaders offer insights into their job titles, the impact they have on their credit unions, and how their roles have evolved as employee needs ...
Anthony Hernandez On Leadership
The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and ...
Member Experience Gets An Upgrade
Six credit unions offer their insights on what’s new in MX and what’s on the horizon for 2025 and beyond.
Robert Cashman On Leadership
The CEO of Metro Credit Union reflects on 41 years of service as a third-generation employee at the credit union.
What’s In A Name: Senior Vice President Of Loan Analytics And Automation
Andy Henline talks loan strategy and operations for the country’s second-largest credit union.
What’s Keeping CIOs Up At Night?
Three technology leaders talk about what’s on the horizon for cybersecurity.
Cross-Functional Committee. Fierce Fraud Fighting.
A Q&A with committee leaders shows how the credit union’s cross-functional team integrates departments to enhance organizational support, share expertise, and disseminate information.
What’s In A Name: Member Care Specialist
Jay Hall’s role at Fortera Federal Credit Union helps families properly settle accounts after a member has passed away.
What’s In A Name: Vice President Of Retail Quality Control And Projects
Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
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Rethinking Auto Lending And The Choices Facing Credit Union Leaders
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Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
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A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
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A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
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Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
The Personal Loan Landscape Has Shifted
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Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
Simplify Credit Card Issuing For Sustainable Growth
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How can credit unions stay true to their mission while evolving to meet modern needs?
Will Ultra-Low Interest Rates Improve Housing Affordability?
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Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.