CECL: A Half-Baked Cake
One year after implementation, there’s still work to be done when it comes to new rules around expected credit losses.
Risk/Compliance
Our Risk page is the top spot to learn about business continuity, compliance, enterprise risk management, fraud, and vendor management.
Top Risk/Compliance Articles
Everyone’s A Risk Manager At Logix FCU
For the past decade, the credit union’s head risk leader has been evangelizing the idea that everyone must be a risk manager to ensure the
5 Lessons For Credit Unions From Silicon Valley Bank’s Collapse
The crisis is still unfolding, but the latest high-profile bank failure has plenty of takeaways for credit unions around asset management, net worth, communication, and
How Does A Charter Change Affect Credit Union Performance?
December 16, 2019
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Data from Callahan & Associates documents the performance in four key areas for credit unions that have made a charter change over the past decade.
2020 Vendor Showcase — Part 1
December 9, 2019
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Looking for new solutions? Check out these featured credit union suppliers.
What Is The State Of Secondary Capital At U.S. Credit Unions?
November 18, 2019
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Interest in secondary capital is growing, and new strategies, larger loans, and precedent-setting decisions by the NCUA could dramatically change the way credit unions deploy it.
Should Payments M&A Activity Trigger A Review Of Your Credit Card Operating Model?
November 18, 2019
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A look at whether your current credit card program is providing the digital capabilities members expect.
Technology Deployed With Change Management Can Boost Operational Excellence.
November 4, 2019
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A successful change management strategy gives teams the tools to navigate workplace changes in a deliberate, thoughtful, and results-oriented manner.
8 Avenues To Avoid A Fair Lending Exam
November 4, 2019
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Three credit union leaders talk about tactics to keep lending in line with federal regulations.
Outsourced Collections Halloween Horror Stories
November 4, 2019
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Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
How To Loan More With Less Risk
October 28, 2019
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Open Lending’s lenders protection tools calculate risk and then insures loans through third-party carriers.
Inside Sound Credit Union’s Much-Debated Bank Acquisition
October 21, 2019
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With credit union acquisitions of banks on the rise, the ABA has gone on the offensive. Sound CU shares why its recent purchase of The Bank of Washington makes good business sense and its strategies for onboarding former bank customers, employees, loans, and more.
Allegacy’s Guide To Improving Employee Well-Being
October 15, 2019
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The North Carolina-based institution became the first to publicly report its corporate health metrics. Here’s why it thinks others should follow.
How Does A Charter Change Affect Credit Union Performance?
Data from Callahan & Associates documents the performance in four key areas for credit unions that have made a charter change over the past decade.
2020 Vendor Showcase — Part 1
Looking for new solutions? Check out these featured credit union suppliers.
What Is The State Of Secondary Capital At U.S. Credit Unions?
Interest in secondary capital is growing, and new strategies, larger loans, and precedent-setting decisions by the NCUA could dramatically change the way credit unions deploy ...
Should Payments M&A Activity Trigger A Review Of Your Credit Card Operating Model?
A look at whether your current credit card program is providing the digital capabilities members expect.
Technology Deployed With Change Management Can Boost Operational Excellence.
A successful change management strategy gives teams the tools to navigate workplace changes in a deliberate, thoughtful, and results-oriented manner.
8 Avenues To Avoid A Fair Lending Exam
Three credit union leaders talk about tactics to keep lending in line with federal regulations.
Outsourced Collections Halloween Horror Stories
Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
How To Loan More With Less Risk
Open Lending’s lenders protection tools calculate risk and then insures loans through third-party carriers.
Inside Sound Credit Union’s Much-Debated Bank Acquisition
With credit union acquisitions of banks on the rise, the ABA has gone on the offensive. Sound CU shares why its recent purchase of The ...
Allegacy’s Guide To Improving Employee Well-Being
The North Carolina-based institution became the first to publicly report its corporate health metrics. Here’s why it thinks others should follow.
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Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.