CECL: A Half-Baked Cake
One year after implementation, there’s still work to be done when it comes to new rules around expected credit losses.
Risk/Compliance
Our Risk page is the top spot to learn about business continuity, compliance, enterprise risk management, fraud, and vendor management.
Top Risk/Compliance Articles
Everyone’s A Risk Manager At Logix FCU
For the past decade, the credit union’s head risk leader has been evangelizing the idea that everyone must be a risk manager to ensure the
5 Lessons For Credit Unions From Silicon Valley Bank’s Collapse
The crisis is still unfolding, but the latest high-profile bank failure has plenty of takeaways for credit unions around asset management, net worth, communication, and
An Enhanced Digital Experience Catches The Fast Track At 121 Financial
July 29, 2019
No Comments
Leaders at the Florida credit union offer expert advice on how to elicit more from tech vendors and engage members in product testing.
A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability
July 23, 2019
No Comments
Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
Collecting Cannabusiness Deposits In The Evergreen State
July 22, 2019
No Comments
Numerica Credit Union has served cannabis businesses for five years. Learn how the shop monitors risk for these growing businesses.
The Good, The Bad, And The Reserved
July 18, 2019
No Comments
The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
Latest Trends In Call Center Authentication
July 11, 2019
No Comments
Delivering safe and frictionless member experiences requires up-to-date identity data and an authentication approach that quickly authenticates the caller before the member hears “hello.” The result is greater call center efficiency, decreased Average Handle Time, improved security, and higher member satisfaction.
Neustar’s Inbound Authentication Eliminates Member Friction
July 8, 2019
No Comments
Callers are identified and cleared or cornered before ever getting to a live human agent.
Reverse Tier Savings, The CECL Method, Do More By Doing Good
June 24, 2019
No Comments
Five can’t-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
June 24, 2019
No Comments
Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Tips For Growing Small Business Loans ― And Managing The Risk
June 17, 2019
No Comments
Four credit unions with deep experience in SBA lending weigh in on building an effective program that frees up capital and minimizes risk.
Responsible Consumer Complaint Management
June 3, 2019
No Comments
Having a system in place helps effectively address causes and lowers the risk of reputational damage.
An Enhanced Digital Experience Catches The Fast Track At 121 Financial
Leaders at the Florida credit union offer expert advice on how to elicit more from tech vendors and engage members in product testing.
A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability
Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
Collecting Cannabusiness Deposits In The Evergreen State
Numerica Credit Union has served cannabis businesses for five years. Learn how the shop monitors risk for these growing businesses.
The Good, The Bad, And The Reserved
The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
Latest Trends In Call Center Authentication
Delivering safe and frictionless member experiences requires up-to-date identity data and an authentication approach that quickly authenticates the caller before the member hears “hello.” The ...
Neustar’s Inbound Authentication Eliminates Member Friction
Callers are identified and cleared or cornered before ever getting to a live human agent.
Reverse Tier Savings, The CECL Method, Do More By Doing Good
Five can't-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Tips For Growing Small Business Loans ― And Managing The Risk
Four credit unions with deep experience in SBA lending weigh in on building an effective program that frees up capital and minimizes risk.
Responsible Consumer Complaint Management
Having a system in place helps effectively address causes and lowers the risk of reputational damage.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.