Bots, Branches, And $3.3 Billion
Five can’t-miss data points this week on CreditUnions.com.
Five can’t-miss data points this week on CreditUnions.com.
Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
Credit unions can’t predict the future, but they can prepare for it by thinking about how to respond to change.
By law, credit unions at a certain asset threshold must engage an outside CPA firm for an annual audit. But an inspection of today’s modern credit union includes much more than bean counting.
Credit unions are different, and better. Consumers are catching on, but market share indicates untapped opportunity awaits.
Five can’t-miss data points this week on CreditUnions.com.
The process of strategy requires year-long attention.
San Mateo Credit Union’s strategic plan is a primer for how to set goals and stay the course.
Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter choices from members.
A day-long meeting at Visa headquarters provides insight into technology challenges.

Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.

Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.

Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.

Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.

The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.

The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.

McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.

The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.

The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Strategic Thinking And The Road Ahead