Aligning Recruitment Efforts With Boardroom Value
A report from Quantum Governance reveals a gap between board recruitment priorities and the most valuable skills in governance.
Strategy
Your resource for the credit union industry’s best practices when working with boards and volunteers, regulators, strategy, member value, and CUSOs.
Top Strategy Articles
How To Build AI Strategy In Real Time (Part 1)
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
2 Hot Takes On Member Growth
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable
Time For Real Credit Union Disruption: Seek Change From The NCUA!
October 26, 2017
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Keeping credit unions’ money for itself in the corporate bailout fund merger is the last straw — NCUA’s self-interest trumped its cooperative responsibility.
Life Without A CEO: How Interim Support And Cross-Communication Created A Succession Success Story
October 16, 2017
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Kathy Elser talks about her first six months at the helm of SF Fire Credit Union.
Onboarding With The Power Of The Pen
October 9, 2017
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Why a Chicago-area credit union ditches digital channels for much of its onboarding and a larger neighbor relies on remote channels to serve far-flung SEG sites.
Rising Floodwaters: An Iowa Credit Union Responds
September 29, 2017
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Located in an area that was ravaged by the recent Iowa floods, Metco is helping their members cope with the aftermath.
Preparing For Severe Weather
September 29, 2017
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Advice and stories from credit unions and certified business continuity professionals who have experienced severe weather damage.
A League Apart
September 29, 2017
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Whether credit unions are in the planning phase of disaster recovery or have actually been hit, regional leagues offer resources and support for members, employees, and institutions.
Reconnect Managers, Employees Amid Disaster
September 29, 2017
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Credit unions should have satellite phones, hard copies of staff phone numbers, and a remote processing center in their emergency tool kit.
The Benefits Of A Remote CEO
September 22, 2017
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In this Q&A, Terry Settle of Old Ocean FCU talks about serving as a remote CEO, the range of opportunities the model has presented, and the similarities with the models of larger credit unions.
Pre-Funding Hypothetical Future Losses: A Lesson From Hurricane Katrina
September 22, 2017
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The NCUA does not need to keep credit union corporate bailout money, if the past is still prologue.
Credit Unions Rally To NCUA’s Side. Will This Prove A Good Decision?
September 19, 2017
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Free from congressional oversight, how will the still-independent NCUA answer calls for its own financial answerability?
Life Without A CEO: How Interim Support And Cross-Communication Created A Succession Success Story
Kathy Elser talks about her first six months at the helm of SF Fire Credit Union.
Onboarding With The Power Of The Pen
Why a Chicago-area credit union ditches digital channels for much of its onboarding and a larger neighbor relies on remote channels to serve far-flung SEG ...
Rising Floodwaters: An Iowa Credit Union Responds
Located in an area that was ravaged by the recent Iowa floods, Metco is helping their members cope with the aftermath.
Preparing For Severe Weather
Advice and stories from credit unions and certified business continuity professionals who have experienced severe weather damage.
A League Apart
Whether credit unions are in the planning phase of disaster recovery or have actually been hit, regional leagues offer resources and support for members, employees, ...
Reconnect Managers, Employees Amid Disaster
Credit unions should have satellite phones, hard copies of staff phone numbers, and a remote processing center in their emergency tool kit.
The Benefits Of A Remote CEO
In this Q&A, Terry Settle of Old Ocean FCU talks about serving as a remote CEO, the range of opportunities the model has presented, and ...
Pre-Funding Hypothetical Future Losses: A Lesson From Hurricane Katrina
The NCUA does not need to keep credit union corporate bailout money, if the past is still prologue.
Credit Unions Rally To NCUA’s Side. Will This Prove A Good Decision?
Free from congressional oversight, how will the still-independent NCUA answer calls for its own financial answerability?
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Time For Real Credit Union Disruption: Seek Change From The NCUA!