Technology

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Top Technology Articles

Credit Union Digital Customer Success — For Every Generation

The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel to the other. The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel to the other.

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Service Puts Financial Wellness In Members’ Pockets

The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial planning and wellness. And the rise of non-traditional resources for investment and savings advice tempting resources that young people are turning to more often, according to a recent national survey

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Features

3 Ways To Foster Local Business And Create Lasting Community Impact

Credit unions are entering the incubator space to tap into the innovative mindset of local entrepreneurs.
Partner Perspectives

Delivering What Members Need Most During Economic Uncertainty

Credit unions must offer ample opportunity for members to engage with the products and services offered, enabling, supporting, and sustaining a consistent pattern of satisfactory ...
Features

Want A Better Online Experience? Add A Human Touch.

Ent Credit Union has invested in technology and personnel to create a multidisciplinary experience design team that takes a human-centric approach to serving members’ needs.
Features

Member Segmentation Paves The Way To Personalization

PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.
Features

It’s Time To Join The Robot Revolution

AI, chat bots, autonomous programs, and more are improving member service and back-office efficiency.
Partner Perspectives

Credit Union Digital Customer Success — For Every Generation

The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel ...
Partner Perspectives

IT Service Providers Are Missing Out On A Hidden But Profitable Opportunity

Migration Opportunity for Technology Providers Servicing Credit Unions
Features

It Takes A Team To Fight Fraud

Verve, A Credit Union is collaborating with local law enforcement to help community members better protect themselves against a variety of fraud.
Partner Perspectives

Technology With People In Mind

Credit unions deserve a technology provider who sees them as humans first.
Features

Service Puts Financial Wellness In Members’ Pockets

The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial ...
From left: Dave Valentine, chief lending and strategy officer at Illinois-based Consumers Credit Union, and his dad, Mike Valentine, CEO of BCU.

A Credit Union Bond Beyond Bloodlines

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

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Colorful digital promo for Baton Rouge Telco Federal Credit Union's Era's Tour-inspired HELOC campaign. It features bold “zero out-of-pocket costs” messaging and a call-to-action button.

Home Is Where The Heart (And More) Is

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

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