3 Roles That Take Business Intelligence To The Next Level
March 7, 2022
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There’s a new wave of titles that hints at a sea change in how credit unions use data.
Analytics
Impacts Of Data Science And Analytics On The Credit Union Industry
March 7, 2022
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Every member interaction offers insight into preferences and habits. Using these data points, credit unions can not only better serve their members but also increase revenue, build loyalty, and grow their organization.
Lending By Appointment: 3 Ways To Use Credit Union Appointment Scheduling To Drive More Loans
March 2, 2022
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Omnichannel scheduling provides the perfect bridge from intent to action.
2022 Vendor Showcase (Part 2)
January 21, 2022
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Looking for new solutions? Check out these featured credit union suppliers.
2022 Vendor Showcase (Part 1)
January 18, 2022
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Looking for new solutions? Check out these featured credit union suppliers.
What’s In A Name: Senior Director Of Member Success And Loyalty
December 13, 2021
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Jeremy Cline helps Truliant FCU leverage data and teamwork to improve the member experience.
Building An Analytics Dream Home In Three Phases
December 10, 2021
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A blueprint, foundation, and optimizing spaces helps people put purpose into analytics in today’s credit union.
Is Your Digital Banking Solution Doing Its Job?
September 13, 2021
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Four tips to make your digital banking platform work for you.
What I’ve Learned So Far About Collaborating For Analytics Maturity
August 23, 2021
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Picking the right partner is worth every second of what can be an exhaustive search.
The Power Of Data: How CAP COM Makes That BABI Work
August 12, 2021
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Dedicated teams help the New York cooperative manage enterprise risk across multiple departments.
3 Roles That Take Business Intelligence To The Next Level
There’s a new wave of titles that hints at a sea change in how credit unions use data.
Impacts Of Data Science And Analytics On The Credit Union Industry
Every member interaction offers insight into preferences and habits. Using these data points, credit unions can not only better serve their members but also increase ...
Lending By Appointment: 3 Ways To Use Credit Union Appointment Scheduling To Drive More Loans
Omnichannel scheduling provides the perfect bridge from intent to action.
2022 Vendor Showcase (Part 2)
Looking for new solutions? Check out these featured credit union suppliers.
2022 Vendor Showcase (Part 1)
Looking for new solutions? Check out these featured credit union suppliers.
What’s In A Name: Senior Director Of Member Success And Loyalty
Jeremy Cline helps Truliant FCU leverage data and teamwork to improve the member experience.
Building An Analytics Dream Home In Three Phases
A blueprint, foundation, and optimizing spaces helps people put purpose into analytics in today’s credit union.
Is Your Digital Banking Solution Doing Its Job?
Four tips to make your digital banking platform work for you.
What I’ve Learned So Far About Collaborating For Analytics Maturity
Picking the right partner is worth every second of what can be an exhaustive search.
The Power Of Data: How CAP COM Makes That BABI Work
Dedicated teams help the New York cooperative manage enterprise risk across multiple departments.
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Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
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MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
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Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
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The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.