What’s In A Name: Chief Of Staff
John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.
John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.
Take this industry performance pop quiz from Callahan & Associates to learn about trends in income.
Roughrider cooperatives build on a tradition of personal service and expert knowledge to sow the seeds of lending success.
Effective outsourcing of investment services is a major step toward success for the institution and the members it serves.
Credit union title changes demonstrate the movement’s stance on member service.
Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive article.
Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
The regulator kept the corporate crisis bailout money for itself, further undermining the pillars of the cooperative system. Does anybody care?
Member, market share, and revenue growth lead the way.
Five can’t-miss data points this week on CreditUnions.com.
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.

Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.

Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.

A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.

A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.

Check all the right boxes while tying your credit union compliance efforts to strategy.

Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.

Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.

Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.

It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
New Job Titles Reflect Important Aspirations