An AI Success Checklist For Credit Unions
April 7, 2025
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Key steps to help credit unions thoughtfully integrate AI across different areas to ensure a secure, effective approach to artificial intelligence.
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So, You Want To Use AI. Where Should You Start?
April 7, 2025
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A senior technology leader at Interra Credit Union discusses being an “AI champion” and offers advice for credit unions starting their AI journey.
How AI Improved Training At Premier America
April 7, 2025
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The California cooperative uses artificial intelligence to help staff build rapport with members. Employees love it, efficiency is up, and service is better than ever.
Is Your Credit Union Part Of The AI Revolution?
April 7, 2025
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Filene Fellow Dr. Lamont Black explores AI’s transformative role in the credit union of the future.
AI Is For Everyone
April 7, 2025
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Generative AI offers both opportunities and risks for credit unions. Understanding its capabilities and how to adopt it thoughtfully is the first step toward embracing its real-world applications.
Empowering The Credit Union Movement To Deliver Personalized Member Experiences
April 7, 2025
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As credit unions face growing competition and rising member expectations, AI-driven solutions enable them to deliver personalized, data-driven member experiences at scale.
The Callahan Guide To The 2025 Final Four
April 4, 2025
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Bracket busted? Our predictions of the 2025 NCAA Men’s Basketball championship could help you pick a winner.
Lights, Camera, Action! How To Improve Outreach On The Air.
March 31, 2025
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Two credit union leaders discuss how regular broadcast appearances help them reach members and non-members alike.
Embracing ARMs And Battling Members’ Misconceptions
March 31, 2025
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With adjustable-rate mortgages back in fashion, credit unions are educating members about the ins and outs of these products, dispelling misunderstandings along the way.
Higher Rates Bring More Non-Fixed Mortgages
March 31, 2025
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Elevated interest rates make fixed-rate mortgages less attractive to borrowers. In today’s environment, adjustable-rate and balloon/hybrid options offer more attractive payments and short-term flexibility.
An AI Success Checklist For Credit Unions
Key steps to help credit unions thoughtfully integrate AI across different areas to ensure a secure, effective approach to artificial intelligence.
So, You Want To Use AI. Where Should You Start?
A senior technology leader at Interra Credit Union discusses being an “AI champion” and offers advice for credit unions starting their AI journey.
How AI Improved Training At Premier America
The California cooperative uses artificial intelligence to help staff build rapport with members. Employees love it, efficiency is up, and service is better than ever.
Is Your Credit Union Part Of The AI Revolution?
Filene Fellow Dr. Lamont Black explores AI's transformative role in the credit union of the future.
Empowering The Credit Union Movement To Deliver Personalized Member Experiences
As credit unions face growing competition and rising member expectations, AI-driven solutions enable them to deliver personalized, data-driven member experiences at scale.
The Callahan Guide To The 2025 Final Four
Bracket busted? Our predictions of the 2025 NCAA Men’s Basketball championship could help you pick a winner.
Lights, Camera, Action! How To Improve Outreach On The Air.
Two credit union leaders discuss how regular broadcast appearances help them reach members and non-members alike.
Embracing ARMs And Battling Members’ Misconceptions
With adjustable-rate mortgages back in fashion, credit unions are educating members about the ins and outs of these products, dispelling misunderstandings along the way.
Higher Rates Bring More Non-Fixed Mortgages
Elevated interest rates make fixed-rate mortgages less attractive to borrowers. In today’s environment, adjustable-rate and balloon/hybrid options offer more attractive payments and short-term flexibility.
Browse Topics
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
What’s In A Name: Vice President Of History & Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
AI Is For Everyone