2024 Vendor Showcase

A new year means a new opportunity to make smart investments for your credit union. There are many products, services, and solutions to sift through in the marketplace, so how do leaders decide which one is best for their credit union? The Vendor Showcase on CreditUnions.com asks vendors to break down the problems they solve and highlight what makes them stand out in a crowded industry.

Click “read more” below to learn about each supplier.

Baker Hill

Website: bakerhil.com
Headquarters: Carmel, IN
Service Areas: Business Lending, Lending, Loan Originations Systems

What unique challenge do you help credit unions solve? At Baker Hill, we believe in community. We are in the business of evolving loan origination by combining expertise in technology with expertise in banking. Built on decades of walking alongside credit unions as they provide vital resources to their members and communities, Baker Hill NextGen® is a configurable SaaS solution with a single database for all aspects of commercial, small business, and consumer loan origination – from request through renewal – that grows along with you as your business needs evolve.

Why should a credit union work with your organization in 2024? As we celebrate our 40th anniversary in 2024, Baker Hill still believes that credit unions are vital to the communities they serve, and our focus is on enabling a seamless and efficient loan origination process that provides a superior experience for members and employees alike. Baker Hill NextGen® enables you to exceed your member’s expectations throughout the entire loan origination process with a comprehensive digital lending experience while providing the tools your teams need to work smarter and make data-driven decisions that drive growth and effectively manage risk.

What’s the best way for a credit union to learn more about your company?

Credit unions that would like to learn more can visit our website at https://www.bakerhill.com or get in touch with our team at https://connect.bakerhill.com/creditunions to request a consultation.

COCC

Website: cocc.com/
Headquarters: Southington, CT
Service Areas: Data Processing, Online Banking, Operations & Technology

What unique challenge do you help credit unions solve?

COCC, an industry-leading fintech provider, redefines the concept of partnership by collaborating seamlessly with credit unions to deliver top-tier digital technology solutions and advanced support services. From offering personalized user experiences across digital platforms through premium industry design standards, multi-branding capabilities, integration with over 100 fintechs, delivering a 24/7 call center for digital banking and more, COCC recognizes the unique challenges in today’s dynamic financial landscape. COCC is committed to being a strategic ally and keeping credit unions at the forefront of technology and service.

Why should a credit union work with your organization in 2024?

COCC delivers innovative, comprehensive technology solutions and strategic partnerships with an unparalleled focus on service. Offering a robust, feature-rich suite of modern, standards-based core and digital banking solutions, COCC’s cutting-edge systems are designed with intuitive user interfaces and are fortified by advanced APIs which seamlessly facilitate leading fintech integrations. Consistently ready to adopt and embrace emerging technologies, COCC remains agile and forward-thinking, meeting the demands of a rapidly evolving financial landscape where live real-time functionality matters. COCC is forever dedicated to assisting community financial institutions with remaining strong and competitive by providing the technology, support, and expertise needed to succeed.

What’s the best way for a credit union to learn more about your company?

To learn more about how COCC can partner with your credit union, visit our website www.cocc.com.

Creatio

Website: creatio.com
Headquarters: Boston, MA
Service Areas: CRM/MRM, Operations & Technology, Virtualization/Cloud Services

What unique challenge do you help credit unions solve? Creatio offers one platform for credit union business processes and CRM that enables credit unions to improve member experience, boost operational excellence, and accelerate time-to-market for new financial products and services. With a strong footprint in the financial services industry, we understand the intricacies of the financial market and provide a tailored approach that allows credit unions to succeed in a highly competitive marketplace. Our innovative CRM solutions redefine how credit unions engage with their members via automation, personalization, and AI-powered intelligence, ultimately driving growth and ensuring long-term success in a rapidly evolving financial ecosystem.

Why should a credit union work with your organization in 2024? Partnering with Creatio gives credit unions a head start on unlocking unparalleled growth and operational efficiency. Creatio specializes in delivering cutting-edge CRM solutions uniquely designed for the financial sector. By choosing Creatio, credit unions gain a competitive advantage in a spectrum of digital transformation initiatives, seamlessly adapting to industry shifts and elevating member experiences. Our innovative technology empowers credit unions to optimize operational efficiency, grow deposits, streamline lending, personalize member interactions, and confidently navigate the evolving financial landscape. Collaborate with Creatio to revolutionize your approach, ensuring not just adaptation but leadership in the dynamic world of finance, ultimately driving sustained growth and success for credit unions.

What’s the best way for a credit union to learn more about your company? To explore the transformative potential of the Creatio solutions for credit unions, the best way to learn more is by reaching out to our dedicated team. Connect with us through our website at https://www.creatio.com/industries/credit-unions, where you can access detailed information, schedule a personalized demo, or contact our knowledgeable industry experts for tailored insights into optimizing your credit union’s CRM strategy.

CRIF Select

Website: crifselect.com
Headquarters: Atlanta, GA
Service Areas: Auto, Auto Lending, Indirect Auto Lending

What unique challenge do you help credit unions solve? CRIF Select solves the challenge of growing your auto loan portfolio. CRIF Select’s many offerings including dealer market management and program consulting, empower lenders to simplify their auto loan process every step of the way. Our streamlined processes enable lenders to enhance operational efficiencies, resulting in a scalable auto lending model. Choose CRIF Select to accelerate your auto loan program.

Why should a credit union work with your organization in 2024? This year, learn how CRIF Select can be a true partner for all your auto lending needs. Leverage our integrated, technology-driven solutions to begin or enhance your indirect auto loan program. Our lending solutions can be tailored to suit your auto lending needs both big and small. Experience expedited processes every step of the way. From shorter approval times that lead to faster auto loan funding, CRIF Select can help improve your auto loan process and create a better experience for your members.

What’s the best way for a credit union to learn more about your company? Learn more about CRIF Select by visiting our website at https://www.crifselect.com or contact our CRIF Select sales team at sales@crif.com.

MemberCare, an APCO Holdings Company

Website: membercare.com
Headquarters: Norcross, GA
Service Areas: Auto, Gap Insurances, Indirect Auto Lending

What unique challenge do you help credit unions solve? MemberCare is focused on the success of your program to create healthier loans and generate more non-interest fee income for your credit union. We take the complex out of vehicle protection programs. We offer a best-in-class program fully supported by training and marketing materials. We keep our process and program as simple as possible.

Why should a credit union work with your organization in 2024? MemberCare’s main priority is your member and their experience. We provide modern, comprehensive vehicle protection products in the financial institution space. Member experience and fee income are at the top of everyone’s list and we can help your credit union protect more members, and provide a better experience that will deepen your relationship with them while simultaneously increasing your fee income.

What’s the best way for a credit union to learn more about your company? You can learn more about MemberCare by visiting us at https://membercare.com/creditunions/ or complete this form online https://hubs.ly/Q02cyYPD0 to have a representative contact you.

myCUmortgage

Website: mycumortgage.com
Headquarters: Beavercreek, OH
Service Areas: Mortgages, Mortgage Processes, Mortgages Subservicing

What unique challenge do you help credit unions solve? As a mortgage CUSO, myCUmortgage will provide scalability to help you stay in front of changing market conditions and member expectations for mortgage originations and loan servicing. We offer comprehensive partnership plans including wholesale, correspondent, and a full-service end-to-end solution.Through our partnerships, we provide customized solutions with access to our digital systems and experts for training, marketing, originations, processing, underwriting, servicing and secondary market access. Plus, you have the flexibility to incorporate your portfolio loans and choose to retain servicing. We partner with credit unions nationwide to strategically grow their mortgage business to help them become GREAT mortgage lenders!

Why should a credit union work with your organization in 2024? Sharing your credit union philosophy for service, myCUmortgage is a true partner who provides expertise and options. With the combined strength of a variety of product offerings (including government loans), our collaborative Loan Origination System and knowledgeable staff, we can help you achieve the goal of closing loans within 25-30 days with the service you and your members expect. myCUmortgage also services mortgages throughout the life of the loan, assisting your members with both an online portal and Member Care. When members are ready for their next loan, we guide them back to you.

What’s the best way for a credit union to learn more about your company? Learn more in the ways that work best for you—plus, we want to learn about you! Reach out to our Credit Union Development Managers for personalized insights into how myCUmortgage can strategically grow your mortgage business and enhance your members’ experience: contact Denise Stewart and Dawn Rudie at sales@mycumortgage.com. You can also learn more about our mortgage CUSO offering scalable solutions at www.mycumortgage.com. Elevate your mortgage lending capabilities with myCUmortgage as your dedicated partner in achieving efficiency, speed and service excellence. Let’s talk! Equal Housing Opportunity. NMLS #565434.