California

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Member Experience Drives Digital Dealings At Bay Federal

The California cooperative is four years into a digital evolution that relies heavily on member feedback.
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Shine On! A New Culture Means Brighter Days At Sun Community FCU.

Simple changes make it clear this California cooperative is in the people business.
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Tailoring Value To A High-Tech Community

KeyPoint taps member talents to hone its products.
Industry Insights

Niners Strike Gold: Callahan Bowl XV Predicts San Francisco Over Kansas City

Callahan data confirms another Super Bowl win for the Bay Area.
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How Excite Credit Union Primes The Pump For College Education

The Silicon Valley credit union plans to create “a college mindset” with a $25-a-pop savings plan.
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Cannabis Banking, Wildfires, And Wineries

North Bay Credit Union grows its business while calculating risk and reward in its Bay Area market.
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Tinsel Traditions: Holiday Loan And Savings Accounts Are Alive And Well At Credit Unions

Cooperatives are the last refuges for holiday loans and Christmas club accounts, but members can find skip-a-payment, credit card rewards deals, and post-holiday debt consolidation ...
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Best Of Member Experience 2019

Five ways credit unions are making it easier for members to conduct their financial business and live their lives.
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4 Tipping Points For A Core Conversion

Maintenance, integration issues, pricing, and even vendor disinterest can be cues that a new partner is in order.
Features

3 CEOs Dish On Managing The Managers Of Technology

Putting tech tools into play, and into their proper place, requires following strategy and letting the experts do the leg work.
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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