Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
Credit unions posted record revenue in the third quarter thanks to large gains in loan and investment income, yet asset quality worsened as the industry braced for interest rate cuts.
Credit unions leverage their member-first mission to better serve all members, even those of modest means, making cooperatives especially valuable in challenging economic times.
One year after implementation, there’s still work to be done when it comes to new rules around expected credit losses.
With interest rates up and economic growth tepid, credit union leaders are tracking key performance ratios in their loan portfolios.
Asset quality, liquidity, and revenue are all on the minds of credit union leaders. Here’s what the data has to say about that and more.
Following years of elevated output, lending returned to historic norms in 2023.
What might performance in 2023 mean for 2024?
Interest rates and inflation meet member budgetary challenges, but this Ohio credit union has a plan for that.
Loans sourced from third parties helped credit unions make up for plummeting originations and foot traffic during the COVID-19 pandemic, but the strategy has presented increased risk.
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
CECL: A Half-Baked Cake