3 Takeaways From The First Quarter Of 2021
The lasting effects of the COVID-19 pandemic — and the national economic response to it — linger on credit union financial statements.
The lasting effects of the COVID-19 pandemic — and the national economic response to it — linger on credit union financial statements.
Mortgage originations set a quarterly record while consumer lending rebounded in the fourth quarter of 2020. Further economic reopening brings optimism, but the industry must monitor pandemic-related declines in asset quality.
The financial constraints credit unions faced in 2020 provide insights for how to move forward in the coming year.
Credit unions proved in 2020 that they are at their best when times are tough.
Loan performance in 2020 might shed light on the future of credit union lending.
Many Americans have been beefing up their savings during the COVID-19 lockdowns. Credit unions are putting those additional funds toward less fortunate members.
The suburban Chicago shop is building out models to prepare for a surge in delinquencies and charge-offs.
CFOs from Workers and Patelco share their thinking about what’s to come and what they’re doing to prepare.
Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.
Ironworkers USA FCU uses swag and swagger to steal business from fintechs and save members big bucks.

Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.

Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.

Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.

Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.

Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.

When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.

Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.

How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.

Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.