Collections strategies should consider the outsourcing of early stage delinquency to experience the cost savings and compliant expertise as the delinquency rate remains uncertain.
The lasting effects of the COVID-19 pandemic — and the national economic response to it — linger on credit union financial statements.
Mortgage originations set a quarterly record while consumer lending rebounded in the fourth quarter of 2020. Further economic reopening brings optimism, but the industry must monitor pandemic-related declines in asset quality.
The financial constraints credit unions faced in 2020 provide insights for how to move forward in the coming year.
Credit unions proved in 2020 that they are at their best when times are tough.
Loan performance in 2020 might shed light on the future of credit union lending.
Many Americans have been beefing up their savings during the COVID-19 lockdowns. Credit unions are putting those additional funds toward less fortunate members.
The suburban Chicago shop is building out models to prepare for a surge in delinquencies and charge-offs.
CFOs from Workers and Patelco share their thinking about what’s to come and what they’re doing to prepare.
Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.
Discover how First Alliance Credit Union is redefining success by putting values and member needs at the heart of everything it does.
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
Explore how credit union size influences growth, lending, and efficiency.
Accelerating membership growth signals the increasing influence of credit unions amid evolving interest rate trends and economic challenges.
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Falling interest rates are changing the game for credit unions. Explore how potential shifts in lending, savings, and margins are set to affect the bottom line.
Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
The combination of the right philosophy and the right technology can set credit unions up for success even during difficult economic times.
Nearly 100 credit unions are providing Buy Now, Pay Later to their members, and their banking cores are giving them a surprising competitive advantage.
A perspective from Garrhett Petrea, vice president of sales and a Zillennial, on why outdated cores threaten the next generation of members and what leaders must do now.