What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Staffing Gaps, Consolidation, And Member Complaints
October 17, 2016
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Five can’t-miss data points featured this week on CreditUnions.com.
China Makes Headlines Again
October 13, 2016
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In September, China reported a sharper drop in exports than was expected. What does that mean for the bond market?
Credit Insurance Underpins NII At Commonwealth Credit Union
October 10, 2016
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In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
Ohio Credit Unions
October 10, 2016
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How do credit unions in the Buckeye State stack up against regional peers?
Insurance, Predicting Behaviors, And Ohio Credit Unions
October 10, 2016
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Four can’t-miss data points featured this week on CreditUnions.com.
A Road Map For Reports
October 6, 2016
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What should credit unions expect from Friday’s barrage of economic reports?
A Flash In The Pan
September 29, 2016
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Oil rallies for a day, and stocks tag along for the ride.
Texas Credit Unions
September 26, 2016
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How do financial cooperatives in the Lone Star State stack up against other credit unions?
Does Technology Matter To Small Credit Unions?
September 26, 2016
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Five graphs show how technology offers a competitive advantage.
How Do You Spell ‘Relief’
September 22, 2016
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Both stocks and bonds rallied yesterday on the heels of two central bank meetings.
Staffing Gaps, Consolidation, And Member Complaints
Five can't-miss data points featured this week on CreditUnions.com.
Credit Insurance Underpins NII At Commonwealth Credit Union
In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
Ohio Credit Unions
How do credit unions in the Buckeye State stack up against regional peers?
Insurance, Predicting Behaviors, And Ohio Credit Unions
Four can't-miss data points featured this week on CreditUnions.com.
A Road Map For Reports
What should credit unions expect from Friday's barrage of economic reports?
A Flash In The Pan
Oil rallies for a day, and stocks tag along for the ride.
Texas Credit Unions
How do financial cooperatives in the Lone Star State stack up against other credit unions?
Does Technology Matter To Small Credit Unions?
Five graphs show how technology offers a competitive advantage.
How Do You Spell ‘Relief’
Both stocks and bonds rallied yesterday on the heels of two central bank meetings.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
China Makes Headlines Again