What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
The team at GTE FCU managed the credit union through home prices declines and high unemployment.
What does new Home Mortgage Disclosure Act data say about credit union performance?
New DOL Fiduciary Rule is an opportunity to assess credit unions’ long-term goals for their investment advisors.
In episode No. 658, Callahan Industry Analyst Liz Furman digs deep into national and regional data and debunks the myth that credit union membership and asset growth is strictly due to mergers.
Traders are doing little besides watching the newswires for election news.
Once the dust settles, why U.S. traders will go back to watching the German market.
And we can prove it with credit union data.
Five can’t-miss data points featured this week on CreditUnions.com.
The small Oregon-Washington credit union uses internal efficiencies and external outreach to hit new heights.
This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.

In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.

This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.

Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?

This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.

A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.

As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.

Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.

Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
Election Nerves Leading Traders To Dream Big