What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
How To Make Student Lending A Low-Risk, Low-Hassle Investment
September 19, 2016
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Careful underwriting, default insurance, and other best practices are helping credit unions beat national loan default rates and introduce bundled products that create lifetime relationships with college grads.
How A Sales Culture Bolsters Non-Interest Income
September 19, 2016
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Michigan’s Genisys Credit Union meets member needs while boosting its bottom line.
Keith Domingue On Leadership
September 19, 2016
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The chief financial officer of First Community in Texas talks about questioning authority, the regulatory environment, and the future of credit unions.
Student Lending, Non-Interest Income, And More
September 19, 2016
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Five can’t-miss data points featured this week on CreditUnions.com.
Second Quarter 2016 Investment Trends Review
September 19, 2016
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Continued loan demand draws down investment balances.
A Holiday Extended
September 15, 2016
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Neither stocks nor bonds have made headway in either direction.
4 Graphs About Non-Interest Income
September 12, 2016
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In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.
The Traders Are Listening
September 8, 2016
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Expected news out of Europe has nonetheless piqued the interest of traders everywhere.
Member Service, Non-Interest Income, And SEG Strategies
September 6, 2016
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Five data points from this week on CreditUnions.com.
How Alliant Plans To Triple Down On NII
September 4, 2016
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The Illinois credit union has a lower-than-average reliance on non-interest income and plans to increase those revenue streams in the coming years.
How To Make Student Lending A Low-Risk, Low-Hassle Investment
Careful underwriting, default insurance, and other best practices are helping credit unions beat national loan default rates and introduce bundled products that create lifetime relationships ...
How A Sales Culture Bolsters Non-Interest Income
Michigan’s Genisys Credit Union meets member needs while boosting its bottom line.
Keith Domingue On Leadership
The chief financial officer of First Community in Texas talks about questioning authority, the regulatory environment, and the future of credit unions.
Student Lending, Non-Interest Income, And More
Five can't-miss data points featured this week on CreditUnions.com.
Second Quarter 2016 Investment Trends Review
Continued loan demand draws down investment balances.
4 Graphs About Non-Interest Income
In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest ...
The Traders Are Listening
Expected news out of Europe has nonetheless piqued the interest of traders everywhere.
Member Service, Non-Interest Income, And SEG Strategies
Five data points from this week on CreditUnions.com.
How Alliant Plans To Triple Down On NII
The Illinois credit union has a lower-than-average reliance on non-interest income and plans to increase those revenue streams in the coming years.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
A Holiday Extended