What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
A Flash In The Pan
September 29, 2016
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Oil rallies for a day, and stocks tag along for the ride.
Texas Credit Unions
September 26, 2016
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How do financial cooperatives in the Lone Star State stack up against other credit unions?
Does Technology Matter To Small Credit Unions?
September 26, 2016
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Five graphs show how technology offers a competitive advantage.
How Do You Spell ‘Relief’
September 22, 2016
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Both stocks and bonds rallied yesterday on the heels of two central bank meetings.
How To Make Student Lending A Low-Risk, Low-Hassle Investment
September 19, 2016
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Careful underwriting, default insurance, and other best practices are helping credit unions beat national loan default rates and introduce bundled products that create lifetime relationships with college grads.
How A Sales Culture Bolsters Non-Interest Income
September 19, 2016
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Michigan’s Genisys Credit Union meets member needs while boosting its bottom line.
Keith Domingue On Leadership
September 19, 2016
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The chief financial officer of First Community in Texas talks about questioning authority, the regulatory environment, and the future of credit unions.
Student Lending, Non-Interest Income, And More
September 19, 2016
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Five can’t-miss data points featured this week on CreditUnions.com.
Second Quarter 2016 Investment Trends Review
September 19, 2016
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Continued loan demand draws down investment balances.
A Holiday Extended
September 15, 2016
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Neither stocks nor bonds have made headway in either direction.
Texas Credit Unions
How do financial cooperatives in the Lone Star State stack up against other credit unions?
Does Technology Matter To Small Credit Unions?
Five graphs show how technology offers a competitive advantage.
How Do You Spell ‘Relief’
Both stocks and bonds rallied yesterday on the heels of two central bank meetings.
How To Make Student Lending A Low-Risk, Low-Hassle Investment
Careful underwriting, default insurance, and other best practices are helping credit unions beat national loan default rates and introduce bundled products that create lifetime relationships ...
How A Sales Culture Bolsters Non-Interest Income
Michigan’s Genisys Credit Union meets member needs while boosting its bottom line.
Keith Domingue On Leadership
The chief financial officer of First Community in Texas talks about questioning authority, the regulatory environment, and the future of credit unions.
Student Lending, Non-Interest Income, And More
Five can't-miss data points featured this week on CreditUnions.com.
Second Quarter 2016 Investment Trends Review
Continued loan demand draws down investment balances.
A Holiday Extended
Neither stocks nor bonds have made headway in either direction.
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
A Flash In The Pan