What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
How Pacific Northwest Ironworkers Restored Its Net Worth And Built Member Value
October 24, 2016
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The small Oregon-Washington credit union uses internal efficiencies and external outreach to hit new heights.
It’s A Great Time To Be A Credit Union
October 18, 2016
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This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
State In The Spotlight: Texas
October 18, 2016
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The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess with Texas.”
Rev-Up For 2017
October 18, 2016
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What do jobs, houses, and autos say about the road ahead for credit unions?
Staffing Gaps, Consolidation, And Member Complaints
October 17, 2016
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Five can’t-miss data points featured this week on CreditUnions.com.
China Makes Headlines Again
October 13, 2016
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In September, China reported a sharper drop in exports than was expected. What does that mean for the bond market?
Credit Insurance Underpins NII At Commonwealth Credit Union
October 10, 2016
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In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
Ohio Credit Unions
October 10, 2016
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How do credit unions in the Buckeye State stack up against regional peers?
Insurance, Predicting Behaviors, And Ohio Credit Unions
October 10, 2016
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Four can’t-miss data points featured this week on CreditUnions.com.
A Road Map For Reports
October 6, 2016
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What should credit unions expect from Friday’s barrage of economic reports?
How Pacific Northwest Ironworkers Restored Its Net Worth And Built Member Value
The small Oregon-Washington credit union uses internal efficiencies and external outreach to hit new heights.
It’s A Great Time To Be A Credit Union
This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
State In The Spotlight: Texas
The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess ...
Staffing Gaps, Consolidation, And Member Complaints
Five can't-miss data points featured this week on CreditUnions.com.
China Makes Headlines Again
In September, China reported a sharper drop in exports than was expected. What does that mean for the bond market?
Credit Insurance Underpins NII At Commonwealth Credit Union
In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
Ohio Credit Unions
How do credit unions in the Buckeye State stack up against regional peers?
Insurance, Predicting Behaviors, And Ohio Credit Unions
Four can't-miss data points featured this week on CreditUnions.com.
A Road Map For Reports
What should credit unions expect from Friday's barrage of economic reports?
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Rev-Up For 2017