What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Lending By The Numbers (4Q17)
April 16, 2018
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Credit union loan originations reached an all-time high of $485.55 billion, growing at a rate of 5.2% over the past 12-months.
Earnings By The Numbers (4Q17)
April 16, 2018
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Credit union revenue recorded the highest year-end growth since 2006. What else happened in 2017?
Regional Performance Report: Southeastern Credit Unions
April 16, 2018
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Annual auto loan growth was higher for credit unions in the Southeast than for the overall industry, yet charge-offs were lower than for other regions. In what other areas did these credit unions excel?
Macro-Economic And Industry Trends (4Q17)
April 12, 2018
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What credit unions need to know about members, lending, asset quality, share balances, and more at year-end 2017.
Regional Performance Report: New England Credit Unions
April 9, 2018
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The average member relationship surpassed $18,000 for credit unions in the New England states. In what other areas do these cooperatives excel?
SEG Bonuses Underpin Deposit And Wealth Management Strategies At Elements Financial
April 2, 2018
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The Indiana credit union funds lending all year with an annual cash surge.
An Anxious Tone In Risk Markets
April 2, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
March Was In Like A Lion, Out Like A Lion
March 29, 2018
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The lion ate the lamb for dinner, but on this last day of the month, the stock market is finally quiet.
First-Time Homebuyers, Automation, And NII
March 26, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Return Of The Trade Hype
March 22, 2018
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Trade news is back in the spotlight after the Trump Administration announced $50 billion in new tariffs aimed directly at China.
Lending By The Numbers (4Q17)
Credit union loan originations reached an all-time high of $485.55 billion, growing at a rate of 5.2% over the past 12-months.
Earnings By The Numbers (4Q17)
Credit union revenue recorded the highest year-end growth since 2006. What else happened in 2017?
Regional Performance Report: Southeastern Credit Unions
Annual auto loan growth was higher for credit unions in the Southeast than for the overall industry, yet charge-offs were lower than for other regions. ...
Macro-Economic And Industry Trends (4Q17)
What credit unions need to know about members, lending, asset quality, share balances, and more at year-end 2017.
Regional Performance Report: New England Credit Unions
The average member relationship surpassed $18,000 for credit unions in the New England states. In what other areas do these cooperatives excel?
SEG Bonuses Underpin Deposit And Wealth Management Strategies At Elements Financial
The Indiana credit union funds lending all year with an annual cash surge.
March Was In Like A Lion, Out Like A Lion
The lion ate the lamb for dinner, but on this last day of the month, the stock market is finally quiet.
First-Time Homebuyers, Automation, And NII
Five can’t-miss data points this week on CreditUnions.com.
Return Of The Trade Hype
Trade news is back in the spotlight after the Trump Administration announced $50 billion in new tariffs aimed directly at China.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
An Anxious Tone In Risk Markets