Top-Level Takeaways BCU built its data warehouse in 2006. Since then, the information it contains has ballooned, requiring a better way to query, understand, and validate the data. A centralized member intelligence team is establishing stricter data governance and standards. “BCU ($3.2B, Vernon Hills, IL) has an insatiable appetite for data” says credit union vice
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
The president of the California and Nevada Credit Union League shares what drew her to the credit union movement and why she thinks more collaboration is a must-have for the future.
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Software tools can help a credit union’s collection staff be more productive while providing better service.
How BECU uses Fannie Mae HomeReady Mortgage program and financial education to enable members to buy their homes.
Millennials are drawn to credit card issuers that offer technology, maximum rewards, low fees, and social responsibility. How can credit unions position themselves to meet the needs of millennial members?
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.