2 Strategies To Inspire A New Generation Of Leaders
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
What’s In A Name: Director Of Organizational Change Management
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is
7 17 Steps Up To Tackle The Nation’s Mental Health Crisis
With Americans under more stress than they were before the pandemic, the Ohio-based credit union has seen a roaring response after adding mental healthcare
Bingo, Bragging Rights, And Balance Checks Build Contact Center Engagement
July 21, 2025
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Two cooperatives share how they elevate employee engagement in a high-pressure, high-stakes contact center setting.
How An HR Team Reinvented Employee Feedback Through Meaningful Team Dialogue
July 14, 2025
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Faced with post-pandemic talent challenges, Desert Financial put a new spin on gathering and responding to employee feedback.
Build Resilience, Not Road Maps: 5 Strategic Planning Priorities For 2026 And Beyond
July 14, 2025
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From employee engagement to community impact and beyond, these are the initiatives credit unions must focus on to stay aligned and prepared for the challenges ahead.
Best Of 2025 (So Far): Fostering Financially Strong Credit Unions
June 30, 2025
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Revisiting some of the unique strategies financial cooperatives are using to drive long-term success and sustainable organic growth.
Best Of 2025 (So Far): Driving Employee Engagement
June 30, 2025
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From innovative training strategies to change management and more, here’s a look back at how credit unions are empowering their staff to serve members and live their mission.
From Internship To Credit Union Career
June 16, 2025
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With the academic year over, students across the country are moving into internships — some of those young workers will be the future of the industry.
Tracy Verner Is Breaking Barriers In St. Louis Finance
June 16, 2025
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The community development manager at Alltru FCU turned in her barbells for bank accounts and is building access one account at a time.
90 Years + 1,000 Volunteer Hours In 90 Days
June 16, 2025
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Education Credit Union launched “90 Days, 900 Ways to Serve” in honor of its 90th anniversary. The institution surpassed that goal thanks to widespread employee buy-in and strong community ties.
School’s Out For Summer, But Financial Education Continues
June 9, 2025
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Abound Credit Union helps keep financial literacy alive through a dynamic summer camp that blends campus life with real-world money skills
Stepping Into The Branch And Out Of The Comfort Zone
June 9, 2025
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A front-line immersive experience provides a new lens on training and employee experience for a longtime executive.
Bingo, Bragging Rights, And Balance Checks Build Contact Center Engagement
Two cooperatives share how they elevate employee engagement in a high-pressure, high-stakes contact center setting.
How An HR Team Reinvented Employee Feedback Through Meaningful Team Dialogue
Faced with post-pandemic talent challenges, Desert Financial put a new spin on gathering and responding to employee feedback.
Best Of 2025 (So Far): Fostering Financially Strong Credit Unions
Revisiting some of the unique strategies financial cooperatives are using to drive long-term success and sustainable organic growth.
Best Of 2025 (So Far): Driving Employee Engagement
From innovative training strategies to change management and more, here’s a look back at how credit unions are empowering their staff to serve members and ...
From Internship To Credit Union Career
With the academic year over, students across the country are moving into internships — some of those young workers will be the future of the ...
Tracy Verner Is Breaking Barriers In St. Louis Finance
The community development manager at Alltru FCU turned in her barbells for bank accounts and is building access one account at a time.
90 Years + 1,000 Volunteer Hours In 90 Days
Education Credit Union launched “90 Days, 900 Ways to Serve” in honor of its 90th anniversary. The institution surpassed that goal thanks to widespread employee ...
School’s Out For Summer, But Financial Education Continues
Abound Credit Union helps keep financial literacy alive through a dynamic summer camp that blends campus life with real-world money skills
Stepping Into The Branch And Out Of The Comfort Zone
A front-line immersive experience provides a new lens on training and employee experience for a longtime executive.
Browse Topics
6 Lessons For Credit Unions From Craft Breweries
Alix Patterson
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
Every Member Deserves A Financial Oasis
Callahan & Associates
Discover how First Alliance Credit Union is redefining success by putting values and member needs at the heart of everything it does.
Leaders Of The Pack: The Top 20 Cores For Credit Unions
Omar Shalabi
Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
A Fresh Start For A Timeless Mission
Callahan & Associates
The combination of the right philosophy and the right technology can set credit unions up for success even during difficult economic times.
Introducing Your Banking Core To The Power Of A Fintech
Callahan & Associates
Nearly 100 credit unions are providing Buy Now, Pay Later to their members, and their banking cores are giving them a surprising competitive advantage.
Losing The Future: How Credit Unions Can Win Back Younger Generations
Callahan & Associates
A perspective from Garrhett Petrea, vice president of sales and a Zillennial, on why outdated cores threaten the next generation of members and what leaders must do now.
Inside Core Week On CreditUnions.com: Top Providers, Smart Strategies, And Credit Union Stories
Aaron Passman
Driving digital delivery? Evaluating vendor platforms? Sharpening tech strategy for a new year? This week of insights is built for credit union leaders looking to stay ahead.
Are U.S. Households Finally Catching A Break?
Tony Waltrich
Having weathered a difficult five years, U.S households have modestly improved their financial situation in the short term; their long-term prognosis is murkier.
Credit Unions Steady The Wheel In A Wobbly Year
William Hunt
Third quarter performance data is a reminder that credit unions perform best when conditions are hardest.
3 Ways Credit Unions Ease Holiday Financial Stress
Savana Morie
From cross-cooperative collaboration to well-timed relief products and services, credit unions are lightening the holiday budget burden.
Build Resilience, Not Road Maps: 5 Strategic Planning Priorities For 2026 And Beyond