How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Interns, Small Business Loans, Online Reviews
June 17, 2019
No Comments
Five can’t-miss data points this week on CreditUnions.com.
How Nusenda Creates Job Opportunities, One Internship At A Time
June 17, 2019
No Comments
The New Mexico credit union has hired 23 of its own interns originating from a course on finance careers exploration.
What’s In A Name: Vice President Of Digital Transformation
June 17, 2019
No Comments
Jennifer Platt helps Suncoast integrate technology and business to meet consumer needs and expectations in an age of digital disruption.
How A New CEO Watered The Garden And Watched Her Credit Union Bloom
June 10, 2019
No Comments
After a decade of slow growth, Patelco hired a new CEO in 2013. Erin Mendez brought new ideas and jumpstarted a new culture at the California cooperative.
Pen Air Recaptures Its Way To Auto Loan Growth
June 3, 2019
No Comments
The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
Lisa Ginter On Leadership
June 3, 2019
No Comments
The CEO of CommunityAmerica Credit Union talks about community impact, vision for teams, and why everything starts and ends with members.
Best Of May 2019
June 3, 2019
No Comments
Based on May traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Consumer Sentiments And Employee Insights (1Q 2019)
June 1, 2019
No Comments
Real comments from online review sites to inform strategies, policies, and practices.
Advisory Councils, Continuous Improvement, And First Quarter Data
May 28, 2019
No Comments
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Director Of Continuous Improvement
May 28, 2019
No Comments
The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.
Interns, Small Business Loans, Online Reviews
Five can't-miss data points this week on CreditUnions.com.
How Nusenda Creates Job Opportunities, One Internship At A Time
The New Mexico credit union has hired 23 of its own interns originating from a course on finance careers exploration.
What’s In A Name: Vice President Of Digital Transformation
Jennifer Platt helps Suncoast integrate technology and business to meet consumer needs and expectations in an age of digital disruption.
How A New CEO Watered The Garden And Watched Her Credit Union Bloom
After a decade of slow growth, Patelco hired a new CEO in 2013. Erin Mendez brought new ideas and jumpstarted a new culture at the ...
Pen Air Recaptures Its Way To Auto Loan Growth
The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
Lisa Ginter On Leadership
The CEO of CommunityAmerica Credit Union talks about community impact, vision for teams, and why everything starts and ends with members.
Best Of May 2019
Based on May traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Consumer Sentiments And Employee Insights (1Q 2019)
Real comments from online review sites to inform strategies, policies, and practices.
Advisory Councils, Continuous Improvement, And First Quarter Data
Five can't-miss data points this week on CreditUnions.com.
What’s In A Name: Director Of Continuous Improvement
The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
5 Tucson Credit Unions Join Forces For Affordable Housing
Savana Morie
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
4 Important Exceptions To Track For Commercial Lending
Callahan & Associates
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
The Personal Loan Landscape Has Shifted
Aaron Passman
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
Simplify Credit Card Issuing For Sustainable Growth
Callahan & Associates
How can credit unions stay true to their mission while evolving to meet modern needs?
Will Ultra-Low Interest Rates Improve Housing Affordability?
Andrew Lepczyk
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.