How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
New Year’s Resolution: Build A Better Member Onboarding Program
December 31, 2018
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BECU used member insights to rebuild its onboarding process, acclimating members to the credit union in one-third of the time.
Autos, Shares, Social Media Tips
December 24, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Best Of Human Resources 2018
December 21, 2018
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Nine of the most popular HR articles and blogs run on CreditUnions.com in 2018.
True North, Employee Dreams, Holiday Help
December 17, 2018
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Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Dream Manager
December 17, 2018
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Debra O’Bryan helps employees be the best version of themselves at CommunityAmerica Credit Union.
Trailhead Uses Swagger And Swag To Onboard New Hires
October 30, 2018
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The Northwest credit union combines printed materials with a branded tchotchke or two to educate new hires.
Bob McKay On Leadership
October 29, 2018
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The CEO of Anheuser-Busch Employees’ Credit Union talks inspiration, role models, and finding opportunities.
What’s In A Name: Diversity And Inclusion Officer
October 29, 2018
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Esmi Rivera helps Notre Dame FCU spread financial wellness and opportunity one member engagement and workshop at a time.
Jane Dobbs On Leadership
October 22, 2018
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The CEO of Canyon State Credit Union shares valuable lessons learned through rebuilding troubled organizations.
Macro-Economic And Industry Trends (2Q18)
October 16, 2018
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What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2018.
New Year’s Resolution: Build A Better Member Onboarding Program
BECU used member insights to rebuild its onboarding process, acclimating members to the credit union in one-third of the time.
Autos, Shares, Social Media Tips
Five can't-miss data points this week on CreditUnions.com.
Best Of Human Resources 2018
Nine of the most popular HR articles and blogs run on CreditUnions.com in 2018.
True North, Employee Dreams, Holiday Help
Five can't-miss data points this week on CreditUnions.com.
What’s In A Name: Dream Manager
Debra O’Bryan helps employees be the best version of themselves at CommunityAmerica Credit Union.
Trailhead Uses Swagger And Swag To Onboard New Hires
The Northwest credit union combines printed materials with a branded tchotchke or two to educate new hires.
Bob McKay On Leadership
The CEO of Anheuser-Busch Employees’ Credit Union talks inspiration, role models, and finding opportunities.
What’s In A Name: Diversity And Inclusion Officer
Esmi Rivera helps Notre Dame FCU spread financial wellness and opportunity one member engagement and workshop at a time.
Jane Dobbs On Leadership
The CEO of Canyon State Credit Union shares valuable lessons learned through rebuilding troubled organizations.
Macro-Economic And Industry Trends (2Q18)
What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2018.
Browse Topics
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.