How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
What’s In A Name: Chief Of Staff
May 21, 2018
No Comments
John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.
New Job Titles Reflect Important Aspirations
May 21, 2018
No Comments
Credit union title changes demonstrate the movement’s stance on member service.
Speak Credit Union, Re-Imagine HR, And More
May 14, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Emerging Channels Innovation Architect
May 14, 2018
No Comments
Adele Glenn holds together the present while building for the future at Credit Human FCU.
A Re-Imagining Of HR
May 14, 2018
No Comments
A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.
Empower FCU Grants The Gift Of First-Time Homeownership
May 8, 2018
No Comments
How an FHLB down payment assistance program helps Empower FCU build a purchase-heavy real estate portfolio.
Best Of April 2018
April 30, 2018
No Comments
Based on April traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
How To Create A Vibrant Culture
April 23, 2018
No Comments
To go along with a name change, this Illinois credit union shifted its overall culture.
Peer Mentors Help New Branches Get Up And Running
April 23, 2018
No Comments
A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.
A Vibrant Culture, Mortgages By The Numbers, And More
April 23, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Chief Of Staff
John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.
Speak Credit Union, Re-Imagine HR, And More
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Emerging Channels Innovation Architect
Adele Glenn holds together the present while building for the future at Credit Human FCU.
A Re-Imagining Of HR
A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.
Empower FCU Grants The Gift Of First-Time Homeownership
How an FHLB down payment assistance program helps Empower FCU build a purchase-heavy real estate portfolio.
Best Of April 2018
Based on April traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
How To Create A Vibrant Culture
To go along with a name change, this Illinois credit union shifted its overall culture.
Peer Mentors Help New Branches Get Up And Running
A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.
A Vibrant Culture, Mortgages By The Numbers, And More
Five can’t-miss data points this week on CreditUnions.com.
Browse Topics
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
New Job Titles Reflect Important Aspirations