HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

Ida Bowen On Leadership

What do boards want from CEOs? Ask Ida Bowen, who served on the board of Deepwater Industries Federal Credit Union before becoming its CEO.

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Features

Best Of Cooperative Strategy 2016

Five lessons in setting short- and long-term goals.
Features

Best Of Human Resources 2016

Innovative credit unions share their approaches to evaluations, training, and staffing.
Industry Insights

Best Of CreditUnions.com 2016: Auto, Branching, HR, and Deposits

Five can't-miss data points featured this week on CreditUnions.com.
Features

The Driving Decision To Offer Auto Leases

Ohio-based Directions Credit Union has originated $104 million in auto leases since 2012. Here’s how.
Features

A Strategy To Centralize Lending And Increase Efficiency

University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
Credit Union Industry Commentary

It’s Good To Be A Credit Union

This financial cooperative decided to stake its future on hiring a new leader based on mission, credit union experience or not.
Industry Insights

Consumer Sentiments And Employee Insights (3Q 2016)

Real comments from online review sites to inform strategies, policies, and practices.
Features

Ida Bowen On Leadership

What do boards want from CEOs? Ask Ida Bowen, who served on the board of Deepwater Industries Federal Credit Union before becoming its CEO.
Features

One Size Fits None

A multichannel marketing strategy yields success in a dual market.
Features

Jennifer Hogan On Leadership

The CEO of Community Credit Union offers her view on adaptability, tough conversations, and industry needs.
3Q25_TW_QuarterlyLoanOriginations-10YearTreasuryYield

5 Takeaways From Trendwatch

The U.S. economy is throwing up mixed signals, but America’s credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a stronger bottom line.

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Membership And Annual Member Growth, 06.30.25

2 Hot Takes On Member Growth

Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.

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