How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Joan Moran On Leadership
April 24, 2017
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The CEO of DOLFCU talks about thinking differently, working collaboratively, and taking chances.
How 22 Checklists Help Service Credit Union Stay Compliant
April 3, 2017
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The NCUA wasn’t updating its questionnaires for internal compliance reviews fast enough. So the New Hampshire credit union created its own.
Consumer Sentiments And Employee Insights (4Q 2016)
March 31, 2017
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Real comments from online review sites to inform strategies, policies, and practices.
What’s In Store For 2017?
March 29, 2017
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Technology providers evaluate 2016 and look ahead to the coming year.
A Turnaround, Grant Funding In 2016, And One Millennials Disposition
March 13, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Kathy Martin On Leadership
March 13, 2017
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The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of disruptive change.
Social Media And Stress At SXSW
March 10, 2017
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Cory Booker and U.S. Surgeon General Vivek Murthy highlight day one at the Austin, TX, conference.
Fourth Quarter Employment By The Numbers
February 21, 2017
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Credit unions added more than 10,000 employees nationwide over the course of 2016.
A New Branch Design Brings Digital Technology To The Fore At WSECU
February 3, 2017
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Why the credit union is heavily engaged in making sure it has a physical presence in its communities.
The Year Of The Employee
February 3, 2017
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How an Iowa credit union took employee appreciation to the next level.
Joan Moran On Leadership
The CEO of DOLFCU talks about thinking differently, working collaboratively, and taking chances.
How 22 Checklists Help Service Credit Union Stay Compliant
The NCUA wasn’t updating its questionnaires for internal compliance reviews fast enough. So the New Hampshire credit union created its own.
Consumer Sentiments And Employee Insights (4Q 2016)
Real comments from online review sites to inform strategies, policies, and practices.
What’s In Store For 2017?
Technology providers evaluate 2016 and look ahead to the coming year.
A Turnaround, Grant Funding In 2016, And One Millennials Disposition
Five can't-miss data points featured this week on CreditUnions.com.
Kathy Martin On Leadership
The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of ...
Social Media And Stress At SXSW
Cory Booker and U.S. Surgeon General Vivek Murthy highlight day one at the Austin, TX, conference.
Fourth Quarter Employment By The Numbers
Credit unions added more than 10,000 employees nationwide over the course of 2016.
A New Branch Design Brings Digital Technology To The Fore At WSECU
Why the credit union is heavily engaged in making sure it has a physical presence in its communities.
The Year Of The Employee
How an Iowa credit union took employee appreciation to the next level.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
5 Tucson Credit Unions Join Forces For Affordable Housing
Savana Morie
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
4 Important Exceptions To Track For Commercial Lending
Callahan & Associates
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
The Personal Loan Landscape Has Shifted
Aaron Passman
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
Simplify Credit Card Issuing For Sustainable Growth
Callahan & Associates
How can credit unions stay true to their mission while evolving to meet modern needs?
Will Ultra-Low Interest Rates Improve Housing Affordability?
Andrew Lepczyk
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.