HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

Lesley Pierce On Leadership

The senior human resources manager at Credit Union 1 in Alaska shares tips to work with an office full of millennials as well as a veteran perspective on hiring and firing.

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Credit Union Industry Commentary

Lessons In Leadership

PSCU Member Forum speakers offer lessons on listening to the front line and why to lead the process, not the content.
Credit Union Industry Commentary

How To Create A Team That Survives And Thrives

A common language, framework can help turn operational survival into strategic thriving. But getting there takes team development.
Callahan Collections

Leadership Team Development: Learning Together Maximizes Successes

Callahan's LTD program combines Harvard Business School learning with collaborative, hands-on problem solving.
Features

Salary Disclosures Are the Tip of the Spear

Take a look at different credit union approaches to executive compensation disclosures. The ultimate goal of disclosure is to sustain members’ trust with the credit ...
Features

Lesley Pierce On Leadership

The senior human resources manager at Credit Union 1 in Alaska shares tips to work with an office full of millennials as well as a ...
Features

A Way To Predict Member Behavior

How Oregon Community’s data warehouse is shaping marketing and saving the credit union time and money.
Features

How Analytics Can Drive Efficiency And Innovation

The Business Analytics Innovation Team at Member One FCU tasks six employees with digging into data to find areas of opportunity.
Industry Insights

Politics, Paychecks, And Publicity (Not The Good Kind)

NAFCU conference attendees hear of hope for change in Washington, how size and gender matters in executive pay, and that risk management includes reputations.
Industry Insights

Community Involvement, CECL, Succession At NAFCU Confab

Credit unions correlate giving back and growing loans, while accounting standards and succession planning spur table talk.
Features

7 Metrics To Track HR Success

What metrics should human resource professionals use to measure employee and credit union performance?

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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