JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
International Credit Union Day 2018 Giveback: American 1
October 15, 2018
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On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.
Strategic Planning Is More Than A Fall Weekend
October 15, 2018
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Taking time throughout the year to discuss the credit union’s strategic direction will help leaders address changes to the landscape as they occur.
Incentives For Purpose, Money Market Rates, And 5-Star Reviews
October 8, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Which Credit Union In Every State Returns The Most Value To Members?
October 8, 2018
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An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who’s tops in your state?
An Incentive For Purpose, Not Personal Gain
October 8, 2018
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Affinity Plus Federal Credit Union redirects incentive payouts on ancillary loan services to contribute to foundation funding.
Best Of September 2018
October 8, 2018
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Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
This Season, Don’t Fall Back On The ‘Old Reliables’
September 24, 2018
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Challenging the reticent and pushing for actionable insight from naysayers can enliven a stagnant feedback loop and push company culture forward.
Fewer Branches, Doubled Assets, And Self-Service
September 24, 2018
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Five can’t-miss data points this week on CreditUnions.com.
5 Ways To Fund A Foundation
September 17, 2018
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There are hundreds of state and credit union league foundations across the United States that accept and disperse charitable donations with the goal of leaving a lasting legacy on their communities. Here, three credit unions and two leagues discuss start-up capital for their foundations, ongoing financial stability, and more. For credit unions thinking about standing
What’s In A Name: Culture And Values Officer
September 17, 2018
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Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.
International Credit Union Day 2018 Giveback: American 1
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union ...
Incentives For Purpose, Money Market Rates, And 5-Star Reviews
Five can't-miss data points this week on CreditUnions.com.
Which Credit Union In Every State Returns The Most Value To Members?
An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?
An Incentive For Purpose, Not Personal Gain
Affinity Plus Federal Credit Union redirects incentive payouts on ancillary loan services to contribute to foundation funding.
Best Of September 2018
Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
This Season, Don’t Fall Back On The ‘Old Reliables’
Challenging the reticent and pushing for actionable insight from naysayers can enliven a stagnant feedback loop and push company culture forward.
Fewer Branches, Doubled Assets, And Self-Service
Five can't-miss data points this week on CreditUnions.com.
5 Ways To Fund A Foundation
There are hundreds of state and credit union league foundations across the United States that accept and disperse charitable donations with the goal of leaving ...
What’s In A Name: Culture And Values Officer
Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Strategic Planning Is More Than A Fall Weekend