Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
‘Unbanked’ Rate Declines But Challenges Remain
March 20, 2023
No Comments
More consumers are entering the mainstream banking system, but more than a quarter of loan applicants say they aren’t getting the funds they need.
After 7 Years, CECL Is Here. Quest FCU Was Ready.
March 20, 2023
No Comments
The Ohio cooperative has been working with vendors and testing new solutions to find the right fit for the new reporting standards.
A Path To Affordable Homeownership For Military Members
March 20, 2023
No Comments
An initiative from VyStar Credit Union aims to give back to those who have served the country by making it easier for them to afford a home.
Top 5 Reasons to Offer and Grow Private Student Loans in 2023
March 16, 2023
No Comments
Watch now to see the top 5 reasons that your credit union should be offering and growing a private student loan solution in 2023.
2023 Innovation Series: Innovations In Lending
March 9, 2023
No Comments
Watch the Innovations in Lending webinar today and see 4 hand-picked finalists to share their awesome innovations with you.
Maximizing An Effective Platform To Meet Members Where They Are Today
March 8, 2023
No Comments
In this day and age, credit unions must implement innovative technologies flexible enough to keep up with evolving member preferences. There are many avenues a credit union can take to provide the best tools to members, including hiring specialized talent for building proprietary software or outsourcing technology from financial technology companies. Choosing one option over
Loan Growth Smashed Records In The Fourth Quarter
March 6, 2023
No Comments
Loan balances were up 20% year-over-year, surpassing the previous industry record.
Banking Desert? Not So Fast, Says Great Lakes Credit Union.
February 27, 2023
No Comments
While the cooperative is focused on filling financial services gaps in the Chicagoland area, a host of community partners are working to meet other needs.
Homebuyer Demographics Shift Again
February 27, 2023
No Comments
Americans are buying their first homes — and selling them — at the oldest average age on record.
Is Indirect Lending Worth The Cost?
February 27, 2023
No Comments
Pumping up membership via indirect loans can be beneficial, but the strategy has its downsides.
‘Unbanked’ Rate Declines But Challenges Remain
More consumers are entering the mainstream banking system, but more than a quarter of loan applicants say they aren’t getting the funds they need.
After 7 Years, CECL Is Here. Quest FCU Was Ready.
The Ohio cooperative has been working with vendors and testing new solutions to find the right fit for the new reporting standards.
A Path To Affordable Homeownership For Military Members
An initiative from VyStar Credit Union aims to give back to those who have served the country by making it easier for them to afford ...
Top 5 Reasons to Offer and Grow Private Student Loans in 2023
Watch now to see the top 5 reasons that your credit union should be offering and growing a private student loan solution in 2023.
2023 Innovation Series: Innovations In Lending
Watch the Innovations in Lending webinar today and see 4 hand-picked finalists to share their awesome innovations with you.
Maximizing An Effective Platform To Meet Members Where They Are Today
In this day and age, credit unions must implement innovative technologies flexible enough to keep up with evolving member preferences. There are many avenues a ...
Loan Growth Smashed Records In The Fourth Quarter
Loan balances were up 20% year-over-year, surpassing the previous industry record.
Banking Desert? Not So Fast, Says Great Lakes Credit Union.
While the cooperative is focused on filling financial services gaps in the Chicagoland area, a host of community partners are working to meet other needs.
Homebuyer Demographics Shift Again
Americans are buying their first homes — and selling them — at the oldest average age on record.
Is Indirect Lending Worth The Cost?
Pumping up membership via indirect loans can be beneficial, but the strategy has its downsides.
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.