Affordable Housing Isn’t About Business. It’s About People.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
Midwestern Credit Unions Break New Ground With Auto Loans
Blaze, Consumers, and Interra credit unions pioneer a new path to liquidity under the guidance of Alloya Corporate.
7 Smart Loans For Life’s Big Moments
From funerals to education to gender-affirming care and beyond, credit unions are punching up the personal loan.
It’s Time To Join The Robot Revolution
October 31, 2022
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AI, chat bots, autonomous programs, and more are improving member service and back-office efficiency.
Which States Have The Highest Credit Union Real Estate Penetration?
October 24, 2022
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A map of the United States shows where credit unions dominate in different areas of the loan portfolio.
Tackling Inflation And The Auto Industry, Part 1: Protecting Your Credit Union From Car Market Volatility
October 10, 2022
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Today’s larger loan balances and longer loan terms leave borrowers at risk of becoming upside down, which also increases risk for credit unions in their loan portfolios.
Rebound And Reboot: Why Credit Unions Are Set For A Surge In Private Student Lending
October 7, 2022
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Attrition in the space will drive demand to traditional deposit-backed institutions. In turn, colleges and universities will seek stable, community-focused institutions that can support families.
Trends In Automated Decisioning For Consumer Lending
October 1, 2022
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Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive article.
How To Keep A Total-Loss Accident From Costing Your Credit Union A Member’s Business
September 14, 2022
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CCC’s Total-Loss Care Lienholder Portal paves the way for members to get back on the road while you keep the loan.
Liquidity Takes A Dive As Lending Ticks Up
September 12, 2022
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NET LIQUIDITY CHANGE FOR U.S. CREDIT UNIONS | DATA AS OF 06.30.22 © Callahan & Associates | CreditUnions.com The federal government took a variety of steps to provide economic relief during the first year of the pandemic, including distributing trillions of dollars directly to consumers. As a result, credit union shares grew at record rates
5 Takeaways From Trendwatch 2Q 2022
September 7, 2022
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Macroeconomic shifts drove changes in member demand, which impacted top-level credit union metrics.
The Keys To Delivering An Excellent Member Experience
September 6, 2022
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Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Impact Strategies From August 2022
August 29, 2022
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A look back at recent stories of how credit unions are making a difference in the communities they serve.
It’s Time To Join The Robot Revolution
AI, chat bots, autonomous programs, and more are improving member service and back-office efficiency.
Which States Have The Highest Credit Union Real Estate Penetration?
A map of the United States shows where credit unions dominate in different areas of the loan portfolio.
Tackling Inflation And The Auto Industry, Part 1: Protecting Your Credit Union From Car Market Volatility
Today’s larger loan balances and longer loan terms leave borrowers at risk of becoming upside down, which also increases risk for credit unions in their ...
Rebound And Reboot: Why Credit Unions Are Set For A Surge In Private Student Lending
Attrition in the space will drive demand to traditional deposit-backed institutions. In turn, colleges and universities will seek stable, community-focused institutions that can support families.
Trends In Automated Decisioning For Consumer Lending
Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive ...
How To Keep A Total-Loss Accident From Costing Your Credit Union A Member’s Business
CCC’s Total-Loss Care Lienholder Portal paves the way for members to get back on the road while you keep the loan.
Liquidity Takes A Dive As Lending Ticks Up
NET LIQUIDITY CHANGE FOR U.S. CREDIT UNIONS | DATA AS OF 06.30.22 © Callahan & Associates | CreditUnions.com The federal government took a variety of ...
5 Takeaways From Trendwatch 2Q 2022
Macroeconomic shifts drove changes in member demand, which impacted top-level credit union metrics.
The Keys To Delivering An Excellent Member Experience
Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Impact Strategies From August 2022
A look back at recent stories of how credit unions are making a difference in the communities they serve.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.