Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Are We In A Housing Bubble? 5 Credit Union Leaders Weigh In
July 25, 2022
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Supply still lags demand but price hikes are slowing, and a lot has changed in the past 15 years.
Paying Loans Shouldn’t Be Difficult
July 25, 2022
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Paying loans shouldn’t be difficult. The easier it is to pay your loans, the more likely you will have on-time payments and payers that want to do more banking with you.
Credit Card Delinquency Rates Inching Back Up
July 25, 2022
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After a decline in consumer spending during the pandemic, the end of government relief programs has contributed to an increase in credit card usage – and a rise in delinquencies.
Impact Strategies From July 2022
July 25, 2022
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A look back at stories from the last month showcasing how credit unions are making a difference in ways that go way beyond just banking.
Position Your Credit Union During Uncertain Times With AI
July 22, 2022
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Fintechs continue to divert billions in annual revenues away from Credit Unions. In our view, only a few credit unions are responding fast enough and boldly enough to safely compete.
How Prepared Is Your Credit Union?
July 18, 2022
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CPI, Self-Insurance, and Blanket Coverage: A Quick Overview of Portfolio Protection Options
Summit Credit Union Transforms Mortgage Department with Automation
July 11, 2022
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The Wisconsin-based credit union leverages robotic process automation to bring together disparate systems, optimize resources, and make processes easier for loan officers and borrowers.
How Credit Unions Can Ease The Back-To-School Burden
July 4, 2022
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Summer may only be at its midway point, but that’s not stopping credit unions from back-to-school planning. Many institutions all over the country kick off their back-to-school campaigns well ahead of the new academic year. Parents and students often need help to buy new backpacks, clothing, laptops and a host of other classroom supplies. Many
Mortgage Originations Rise Gradually Amid Surge In Home Values
June 27, 2022
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First mortgage originations at credit unions have risen substantially in the last decade, a period in which median home values have nearly doubled.
Helping Credit Union Members Navigate The Vehicle-Affordability Crisis
June 27, 2022
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Four reasons vehicle affordability is at an all-time low and how residual-based financing can offer a solution with lower monthly payments
Are We In A Housing Bubble? 5 Credit Union Leaders Weigh In
Supply still lags demand but price hikes are slowing, and a lot has changed in the past 15 years.
Paying Loans Shouldn’t Be Difficult
Paying loans shouldn’t be difficult. The easier it is to pay your loans, the more likely you will have on-time payments and payers that want ...
Credit Card Delinquency Rates Inching Back Up
After a decline in consumer spending during the pandemic, the end of government relief programs has contributed to an increase in credit card usage – ...
Impact Strategies From July 2022
A look back at stories from the last month showcasing how credit unions are making a difference in ways that go way beyond just banking.
Position Your Credit Union During Uncertain Times With AI
Fintechs continue to divert billions in annual revenues away from Credit Unions. In our view, only a few credit unions are responding fast enough and ...
How Prepared Is Your Credit Union?
CPI, Self-Insurance, and Blanket Coverage: A Quick Overview of Portfolio Protection Options
Summit Credit Union Transforms Mortgage Department with Automation
The Wisconsin-based credit union leverages robotic process automation to bring together disparate systems, optimize resources, and make processes easier for loan officers and borrowers.
How Credit Unions Can Ease The Back-To-School Burden
Summer may only be at its midway point, but that’s not stopping credit unions from back-to-school planning. Many institutions all over the country kick off ...
Mortgage Originations Rise Gradually Amid Surge In Home Values
First mortgage originations at credit unions have risen substantially in the last decade, a period in which median home values have nearly doubled.
Helping Credit Union Members Navigate The Vehicle-Affordability Crisis
Four reasons vehicle affordability is at an all-time low and how residual-based financing can offer a solution with lower monthly payments
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.