Affordable Housing Isn’t About Business. It’s About People.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
Midwestern Credit Unions Break New Ground With Auto Loans
Blaze, Consumers, and Interra credit unions pioneer a new path to liquidity under the guidance of Alloya Corporate.
7 Smart Loans For Life’s Big Moments
From funerals to education to gender-affirming care and beyond, credit unions are punching up the personal loan.
Intelligent Communication Strategies To Improve Your Collections Efforts
November 2, 2020
No Comments
A scalable solution for outsourcing collections can save up to 50% compared with in-house efforts.
Purpose + Data = A New Take On Product Development
November 2, 2020
No Comments
Research and reflection drives a new lineup of products and services at Seattle Credit Union.
New Recession. Different Problems.
November 2, 2020
No Comments
Five credit union lending executives from across the country share how the COVID-19 pandemic compares to the Great Recession.
3 Lending Trends To Inform Strategy In 2021
November 2, 2020
No Comments
Loan performance in 2020 might shed light on the future of credit union lending.
The Shifting Landscape Of Higher Education Finance
October 26, 2020
No Comments
How COVID-19 and new leadership could impact student lending policy.
Consumer Vehicle Purchasing Trends In The “New Normal” And What They Mean For Your Credit Union
October 26, 2020
No Comments
How to position your credit union for a post-COVID world.
It’s Time For A Race Equity Agency
October 12, 2020
No Comments
Can market forces balance racial inequities?
State In The Spotlight: Ohio
September 30, 2020
No Comments
How did Buckeye State credit unions perform in second quarter?
Marketing Automation: Driving More Efficient Mortgage Lending Operations
September 28, 2020
No Comments
Marketing automation offers many advantages to credit unions that are pursuing growth and that seek to deepen relationships with their members.
Tips To Prepare For PPP Forgiveness
September 8, 2020
No Comments
An Oklahoma credit union encourages business owners to wait to apply for forgiveness but has tools in place to assist members who want relief now.
Intelligent Communication Strategies To Improve Your Collections Efforts
A scalable solution for outsourcing collections can save up to 50% compared with in-house efforts.
Purpose + Data = A New Take On Product Development
Research and reflection drives a new lineup of products and services at Seattle Credit Union.
New Recession. Different Problems.
Five credit union lending executives from across the country share how the COVID-19 pandemic compares to the Great Recession.
3 Lending Trends To Inform Strategy In 2021
Loan performance in 2020 might shed light on the future of credit union lending.
The Shifting Landscape Of Higher Education Finance
How COVID-19 and new leadership could impact student lending policy.
Consumer Vehicle Purchasing Trends In The “New Normal” And What They Mean For Your Credit Union
How to position your credit union for a post-COVID world.
State In The Spotlight: Ohio
How did Buckeye State credit unions perform in second quarter?
Marketing Automation: Driving More Efficient Mortgage Lending Operations
Marketing automation offers many advantages to credit unions that are pursuing growth and that seek to deepen relationships with their members.
Tips To Prepare For PPP Forgiveness
An Oklahoma credit union encourages business owners to wait to apply for forgiveness but has tools in place to assist members who want relief now.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
It’s Time For A Race Equity Agency