Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Retention, Payday Lending, And First Quarter Data
May 20, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Blend Powers Seamless Lending Processes
May 20, 2019
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The San Francisco company’s digital lending platform handles more than one-fourth of the mortgage market; now, Blend does deposits, too.
A Savings Solution To Break The Cycle Of Payday Lending
May 20, 2019
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A salary advance program at one of the nation’s largest credit unions helps members stop running in place and start saving for the future.
Credit Card Balances Expand Through 2018
May 20, 2019
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Delinquency in this portfolio remains the highest for any major credit union loan product.
Real Estate Asset Quality Improves Year-Over-Year
May 20, 2019
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First mortgages added $36.3 billion to the total loan portfolio in 2018.
Battle Of The Amazon Marketplaces
May 16, 2019
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Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?
How A New Member Experience Revived An Old Online Application
May 13, 2019
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MSUFCU journey mapped its eight-year-old online loan application process to identify, and address, pain points.
5 Ways To Say ‘No’ And Still Provide A Superior Member Experience
May 7, 2019
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Nobody likes to hear “no,” especially when it comes to money, but credit union lenders are delivering the news and working with members to get to “yes.”
Meet The Member Experience Finalists For The 2019 Innovation Series
May 3, 2019
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These four innovators are pushing the envelope toward new levels of technological innovation and security in credit union member experience.
Loan Originations Hit A Record High
April 30, 2019
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Annual credit union loan growth was slower in 2018 than in 2017, but there is still evidence that loan demand remains robust.
Retention, Payday Lending, And First Quarter Data
Five can't-miss data points this week on CreditUnions.com.
Blend Powers Seamless Lending Processes
The San Francisco company’s digital lending platform handles more than one-fourth of the mortgage market; now, Blend does deposits, too.
A Savings Solution To Break The Cycle Of Payday Lending
A salary advance program at one of the nation’s largest credit unions helps members stop running in place and start saving for the future.
Credit Card Balances Expand Through 2018
Delinquency in this portfolio remains the highest for any major credit union loan product.
Real Estate Asset Quality Improves Year-Over-Year
First mortgages added $36.3 billion to the total loan portfolio in 2018.
Battle Of The Amazon Marketplaces
Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement ...
How A New Member Experience Revived An Old Online Application
MSUFCU journey mapped its eight-year-old online loan application process to identify, and address, pain points.
5 Ways To Say ‘No’ And Still Provide A Superior Member Experience
Nobody likes to hear “no,” especially when it comes to money, but credit union lenders are delivering the news and working with members to get ...
Meet The Member Experience Finalists For The 2019 Innovation Series
These four innovators are pushing the envelope toward new levels of technological innovation and security in credit union member experience.
Loan Originations Hit A Record High
Annual credit union loan growth was slower in 2018 than in 2017, but there is still evidence that loan demand remains robust.
Browse Topics
Financial Wellbeing Is About More Than Vulnerability
Chris Howard
Half of Americans feel financially secure, yet one in five is suffering. A consortium of credit unions is changing the narrative by focusing on emotional engagement and trust.
How To Build AI Strategy In Real Time (Part 1)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
How To Build AI Strategy In Real Time (Part 2)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Credit Union Finance Leaders Saddle Up For 2026
Aaron Passman
After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.
Changes Are Why You Need Today’s Nacha Rulebook
Callahan & Associates
Quality payments are a hallmark of the ACH Network. Follow the rules and do right by members.
Hurricane Knocked The Power Out? New Orleans Firemen’s FCU Is Ready.
Aaron Passman
The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the community get back on its feet when the time comes.
6 Lessons For Credit Unions From Craft Breweries
Alix Patterson
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
It’s Been A Noisy, Yet Resilient Year For The U.S. Economy
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Every Member Deserves A Financial Oasis
Callahan & Associates
Discover how First Alliance Credit Union is redefining success by putting values and member needs at the heart of everything it does.
The K-Shaped Recovery And An Economy Divided
Tony Waltrich
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.