Loan Balances Reached Record-Breaking YOY Growth
Outstanding loan balances grew 19.1% in the third quarter of 2022. That number has never been higher at U.S. credit unions. What else happened in the loan portfolio?
Outstanding loan balances grew 19.1% in the third quarter of 2022. That number has never been higher at U.S. credit unions. What else happened in the loan portfolio?
A look at the lending performance of credit unions in Kansas City and Philadelphia offers a novel way to forecast the winner of this year’s big game.
Changing member expectations call for new conveniences, and new technological solutions will help credit unions further their future success.
Vendors break down the problems they solve and highlight what makes them stand out in a crowded industry.
Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive article.
Many credit unions struggle to deliver the online experience members want. It’s time to use technology in new ways.
Clearwater Credit Union is growing rapidly by embracing values-based banking and characteristics of life unique to Big Sky Country.
Some underwriting and belt-tightening, staffing and product changes are part of the response as swiftly rising rates roil the housing market.
The U.S. is experiencing a shortage of homes amid record demand, which is likely to have an impact on mortgage lending moving forward.
Income from mortgage originations and servicing were down from one year ago following slowdowns in sales and refinancing.

Payment capabilities increasingly shape how business owners evaluate their primary financial institution

Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.

The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.

Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.

The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.

The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.

Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.

The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.

Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.

Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.