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CEO Interview: Acting Boldly In Good Times

Backed by record-setting financials but with low member growth, Pete Sainato, CEO of Justice FCU, is instigating a program of significantly boosting return and value ...
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Catch ‘Em Young: Grow Membership and Drive Debit Usage

How Oxford FCU is having success with its’ two-pronged strategy that is attracting younger members and driving up debit card usage.
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Unity One’s Three-Pronged Approach to Serve the Hispanic Community

The fastest growing segment of our country’s population represents an oportunidad importante for credit unions.
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BECU Posts 19% Share Growth and Rising Membership in 3rd Quarter

Defying the stall in industry growth rates, BECU is growing shares at five times the national average according to First Look data. What is driving ...
Industry Insights

On Navy Federal And The Military Millennial

New research shows greater levels of financial satisfaction and confidence among military millennials, and Navy Federal’s introduction of a new financial education website.
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Branches in Retail Stores Propel Membership, Asset Growth

BECU grew in assets from $3 billion in 1999 to $5 billion in 2004. One catalyst for this growth: 33 new branches built in retail ...
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RSS Feeds at UW Credit Union are a First

University of Wisconsin Credit Union in Madison with $730 million in assets have begun using RSS news feeds to update members on its monthly website ...
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Brand Awareness Boosted Through Public Relations

Credit unions have often been bashful about publicizing their many good works, but that is changing. Find out how credit union executives are increasingly using ...
Features

Four Key Success Factors Drive Membership Growth

Focus. Excite. Network. Over deliver. In 2005, these four themes drove two SEG-based credit unions to succeed in a slow growth environment.
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Maine Credit Unions Cooperatively Advertise “There’s One for You” in 2005

Learn how Maine credit unions are using cooperative advertising to gain new members and increase services per household of existing members.
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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