How 2 Marketing Teams Organize For Impact
The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.
Marketing
The best place to learn about credit unions strategies like branding, PR, social media, and engagement to attract members!
Top Marketing Articles
7 Tips To Rebrand After A Major Merger
Practical tips from marketing pros for navigating brand integration, from aligning messaging and honoring legacy to building trust and more.
Every Credit Union Has A Member Story To Tell
The Member Story Project from Callahan & Associates invites credit unions to share their stories of member impact and celebrate how they change lives every
A Method To Measure Member Relationships
October 30, 2019
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See how credit unions in different regions of the country are engaging with their members in this detailed ROM breakdown.
Self-Service, Niche Communities, And Asset Quality
October 28, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Are Your Loans Good For Members?
October 28, 2019
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An examination of three economic indicators helps credit unions evaluate whether their loan strategy is good for individual members as well as the overall membership.
The Role Of Lakota Federal Credit Union In A Banking Desert
October 25, 2019
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As the cooperative celebrates its third anniversary, a survey shows 31% of members have opened a savings account for the first time in their lives.
Helping St. Louis Help Itself
October 21, 2019
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1st Financial combines the right products with direct engagement to help underbanked residents build credit and financial security.
How To Turn Bank Customers Into Credit Union Members
October 21, 2019
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Three cooperatives share how they transitioned bank customers after the credit unions became part of the community bank-buying trend.
Mortgage Market Share By Age Range: What Does The Data Show?
October 21, 2019
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Credit unions excel in open-ended mortgage lending but lose their share of this niche market as borrowers age.
How To Balance Complaint Resolution And Brand Building On Social Media
October 15, 2019
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When its social media channel overheats, BECU’s 10-person team helps members cool down.
Credit Unions Hammer Away At Unemployment
October 15, 2019
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Job fairs, management training programs, and loan relief benefit local employment rates.
Face-To-Face Communication Moves Online
October 15, 2019
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Teachers Federal Credit Union uses Facebook to inform members during times of emergency.
A Method To Measure Member Relationships
See how credit unions in different regions of the country are engaging with their members in this detailed ROM breakdown.
Self-Service, Niche Communities, And Asset Quality
Five can't-miss data points this week on CreditUnions.com.
Are Your Loans Good For Members?
An examination of three economic indicators helps credit unions evaluate whether their loan strategy is good for individual members as well as the overall membership.
The Role Of Lakota Federal Credit Union In A Banking Desert
As the cooperative celebrates its third anniversary, a survey shows 31% of members have opened a savings account for the first time in their lives.
Helping St. Louis Help Itself
1st Financial combines the right products with direct engagement to help underbanked residents build credit and financial security.
How To Turn Bank Customers Into Credit Union Members
Three cooperatives share how they transitioned bank customers after the credit unions became part of the community bank-buying trend.
Mortgage Market Share By Age Range: What Does The Data Show?
Credit unions excel in open-ended mortgage lending but lose their share of this niche market as borrowers age.
How To Balance Complaint Resolution And Brand Building On Social Media
When its social media channel overheats, BECU’s 10-person team helps members cool down.
Credit Unions Hammer Away At Unemployment
Job fairs, management training programs, and loan relief benefit local employment rates.
Face-To-Face Communication Moves Online
Teachers Federal Credit Union uses Facebook to inform members during times of emergency.
Browse Topics
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.