More About The Member Experience
Five can’t-miss data points this week on CreditUnions.com.
Five can’t-miss data points this week on CreditUnions.com.
How 121 Financial’s own members serve as a catalyst for business lending and services growth at the Florida cooperative.
Veterans programs, financial wellness, and food donation are three ways the Kentucky credit union serves its local citizens.
Credit unions in the Mid-Atlantic reported faster MBL growth than credit unions outside the region. In what other areas did these Mid-Atlantic cooperatives excel?
Credit unions continue to invest in local businesses within their communities in 2017.
Five can’t-miss data points this week on CreditUnions.com.
Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Community Choice Credit Union kept lending while the economy tanked and now is riding a new wave of MBL activity.
Growth percentiles in major lending categories highlight opportunity and success in the credit union loan portfolio.
Charlotte Metro Credit Union manages risk while growing business deposits and loans faster than credit union averages.

What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.

Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.

CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.

By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.

Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.

To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.

Check all the right boxes while tying your credit union compliance efforts to strategy.