Members By The Numbers (4Q17)
April 16, 2018
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Looking at the industry’s average member relationship, accounts per member, and dividend payout shows the bond credit unions and members share in 4Q17.
Members
Macro-Economic And Industry Trends (4Q17)
April 12, 2018
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What credit unions need to know about members, lending, asset quality, share balances, and more at year-end 2017.
5 Design Elements That Influence Member Behavior
April 11, 2018
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Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter choices from members.
The Threat And Opportunity In The Gig Economy
April 2, 2018
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It’s time to ask questions and think strategically about how to help this fast-growing segment of the American workforce.
The Great Debt Paydown Challenge
March 28, 2018
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How one Wisconsin credit union encourages members to reduce debt and improve their debt-to-income ratio.
Trends In Technology (Part 3)
March 26, 2018
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The confluence of technology, research, capital, and optimism has given rise to a frenetic pace of innovation.These four will have far-reaching effects on credit unions everywhere. Part 3: Workforce automation.
2018 Executive Priorities At-A-Glance
March 19, 2018
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Feedback from Callahan’s 2018 Executive Outlook Survey identifies industry challenges and opportunities for the months ahead.
Can I Join Your Credit Union?
March 12, 2018
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Credit unions face enough perceptual barriers to growing membership. Returned mail fees and census tracts don’t need to be among them.
Credit Unions Welcome 4.7M New Members
March 5, 2018
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As the movement adds members, relationships and market share also increase.
5 Reasons To Watch Callahan’s 4Q17 Trendwatch
March 5, 2018
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Early data trends help leaders prepare for year-end analysis.
Members By The Numbers (4Q17)
Looking at the industry's average member relationship, accounts per member, and dividend payout shows the bond credit unions and members share in 4Q17.
Macro-Economic And Industry Trends (4Q17)
What credit unions need to know about members, lending, asset quality, share balances, and more at year-end 2017.
5 Design Elements That Influence Member Behavior
Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter ...
The Great Debt Paydown Challenge
How one Wisconsin credit union encourages members to reduce debt and improve their debt-to-income ratio.
Trends In Technology (Part 3)
The confluence of technology, research, capital, and optimism has given rise to a frenetic pace of innovation.These four will have far-reaching effects on credit unions ...
2018 Executive Priorities At-A-Glance
Feedback from Callahan’s 2018 Executive Outlook Survey identifies industry challenges and opportunities for the months ahead.
Can I Join Your Credit Union?
Credit unions face enough perceptual barriers to growing membership. Returned mail fees and census tracts don’t need to be among them.
Credit Unions Welcome 4.7M New Members
As the movement adds members, relationships and market share also increase.
5 Reasons To Watch Callahan’s 4Q17 Trendwatch
Early data trends help leaders prepare for year-end analysis.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
The Threat And Opportunity In The Gig Economy