Attracting Millennials, Boosting Mobile, And Member-First Mergers
Five can’t-miss data points featured this week on CreditUnions.com.
Five can’t-miss data points featured this week on CreditUnions.com.
Gas & Electric Credit Union in Rock Island, IL, has set the standard for transparent transactions that ensure any movement on a merger is for the members’ sake.
Four can’t-miss data points featured this week on CreditUnions.com.
Disruption avoidance, the state of mergers, and what’s on the agenda for 2017. All this and more in this year’s report.
Mergers are on the rise, but smaller credit union still continue to play an important role in the industry.
Why the merger system is too rigged for “insider gains.”
The debate over credit union mergers should be about engaging member-owners as much as throwing shade at sales jobs by self-serving insiders.
Some mergers now appear to be little more than bank-like takeovers, without the transparency.
How Texas Trust’s approach to lending, technology, and convenience paved the path to asset growth.
Five can’t-miss data points featured this week on CreditUnions.com.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
An Engaged And Informed Owner Makes The Credit Union Industry Stronger