How To Communicate During A Digital Conversion
When Advia Credit Union adopted a new digital banking platform, it used multiple channels to share upcoming changes and post-conversion updates.
When Advia Credit Union adopted a new digital banking platform, it used multiple channels to share upcoming changes and post-conversion updates.
As more credit unions opt to expand their operations via bank acquisitions, best practices and solid advice emerge.
Lake Michigan Credit Union partners with other lenders and an HGTV star to take the top spot in regional market share.
New ideas like a feedback wall, location-specific specials, and iPads loaded with financial literacy apps for youth highlight MSUFCU’s pop-up experiment.
Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
Quicken Loans might be underpinning the revitalization of Detroit, but financial cooperatives are serving the long-awaited renaissance in their own ways.
The average member relationship surpassed $18,000 for credit unions in the New England states. In what other areas do these cooperatives excel?
At Community Choice Credit Union, a four-person committee evaluates vendor relationships.
Community Choice Credit Union kept lending while the economy tanked and now is riding a new wave of MBL activity.
MSUFCU looks inward to identify sticky products and save members millions.
The credit union integrates financial education with products tailored to young people to help these members build confidence and independence.
Boost loyalty with lifestyle checking accounts that offer perks like telehealth, ID protection, and travel discounts.
Language training at the Pacific Northwest credit union is laying the groundwork to better serve Spanish speakers in the region.
The seasoned CHRO shares insights about intention, inclusion, and more from State Farm to United Way to Community First Credit Union.
Look beyond the headlines to better understand what is driving current market trends and how they could impact your credit union’s investment portfolio.
With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower delinquency across the industry.
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Leveraging cutting-edge technology, like AI automation and intelligent document processing, can streamline portfolio protection, minimize disruptions, and ensure accuracy.
A data-rich segmentation strategy and member personas have transformed everything from product design to branch operations at the Washington cooperative.