Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Let’s Get Digital: Preparing Your Card Portfolio For The Next Era In Payments
July 8, 2019
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Digital payment technologies have radically changed consumer purchasing habits. By adding digital payments capabilities to their credit and debit card programs, financial institutions can stay relevant and retain their trusted relationships with consumers as the payments landscape evolves.
The Leaders In Online Banking Penetration
July 8, 2019
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Expanding electronic services is another way credit unions provide more convenience and value for their members. Which institutions lead the way in online banking usage?
How Contactless Cards Will Drive Mobile Wallet Adoption
July 8, 2019
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As merchant acceptance multiplies, credit unions can get ahead of the curve by offering contactless card and digital wallet options to their members.
Best Of June 2019
July 2, 2019
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Based on June traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Reverse Tier Savings, The CECL Method, Do More By Doing Good
June 24, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
June 24, 2019
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Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Fiserv Equips Credit Unions to Compete in Cards
June 17, 2019
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The technology company’s integrated lineup combines digital self-serve with a personal touch: advisory services.
3 Metrics That Are Important For First Quarter
June 11, 2019
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Understanding key performance metrics will help gauge early successes and identify any operational adjustments needed to achieve strategic goals.
Insourcing Vs. Outsourcing
June 10, 2019
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What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
June 3, 2019
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The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
Let’s Get Digital: Preparing Your Card Portfolio For The Next Era In Payments
Digital payment technologies have radically changed consumer purchasing habits. By adding digital payments capabilities to their credit and debit card programs, financial institutions can stay ...
The Leaders In Online Banking Penetration
Expanding electronic services is another way credit unions provide more convenience and value for their members. Which institutions lead the way in online banking usage?
How Contactless Cards Will Drive Mobile Wallet Adoption
As merchant acceptance multiplies, credit unions can get ahead of the curve by offering contactless card and digital wallet options to their members.
Best Of June 2019
Based on June traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Reverse Tier Savings, The CECL Method, Do More By Doing Good
Five can't-miss data points this week on CreditUnions.com.
Mobile, ATM Check Deposit Fraud Puts Credit Unions At Risk
Accurate, current data with real-time alerts is key to addressing fraud risk through today’s deposit channels.
Fiserv Equips Credit Unions to Compete in Cards
The technology company's integrated lineup combines digital self-serve with a personal touch: advisory services.
3 Metrics That Are Important For First Quarter
Understanding key performance metrics will help gauge early successes and identify any operational adjustments needed to achieve strategic goals.
Insourcing Vs. Outsourcing
What should a credit union consider when evaluating its in-house credit card program strategy?
Pen Air Recaptures Its Way To Auto Loan Growth
The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
Browse Topics
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
All Eyes On AI
Aaron Passman
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.