Ops & Payments

Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.

Top Ops & Payments Articles

2025 Credit Card Market Overview

Join TRK Advisors and Elan Credit Card as they explore how credit unions are performing against dominant credit card issuers and what to expect in 2025.
Blogs

An AI Success Checklist For Credit Unions

Key steps to help credit unions thoughtfully integrate AI across different areas to ensure a secure, effective approach to artificial intelligence.
Blogs

The Callahan Guide To The 2025 Final Four

Bracket busted? Our predictions of the 2025 NCAA Men’s Basketball championship could help you pick a winner.
Blogs

Credit Unions Deliver Impact. Members Are Here For It.

Better rates, lower fees, and steadfast community presence are returning real financial results for the credit union movement.
Blogs

A Year In Review And What Lies Ahead For Credit Unions In 2025

The cooperative industry has shown much resiliency in today’s shifting economic landscape. That sets a strong precedent for weathering whatever might come.
Partner Perspectives

Meet The Finalists For The 2025 Innovation Series: Member Engagement

This year’s finalists focus on deepening relationships to drive top-of-wallet status and keep credit unions top of mind.
Features

Uncertainty Grows For Credit Unions Tied To Government Employees

A substantial portion of the industry is built around serving federal government employees. With federal jobs potentially in jeopardy, credit unions are preparing diverse responses.
Features

How Analytics Combats Attrition At CEFCU

The Illinois-based credit union has used analytics, AI, and more old-fashioned methods to keep members and deepen relationships.
Blogs

A Chiefs Three-Peat? Callahan Bowl XIX Breaks Down The Big Game.

A data-based look at how credit union performance in Missouri and Pennsylvania could mirror the outcome of this year's Super Bowl.
Partner Perspectives

The Influence Of Credit Card Rewards On Consumers

Credit unions must optimize their rewards programs to attract consumers willing to bank with any FI that meets their credit card needs.
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