Ops & Payments

Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.

Top Ops & Payments Articles

4Q 2016 Trendwatch

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

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Lending By The Numbers (3Q 2016)

Credit unions originated $343.6 billion through third quarter 2016 — that’s an all-time record. See which areas contributed to this double-digit year-over-year growth.

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Features

Patelco Boosts Member Service And Cash Availability With A Homegrown Check Hold System

The California credit union offers $5,000 to $50,000 of immediate cash availability based on the depth of member engagement with their credit union.
Industry Insights

A Look At Credit Union Lending In 2016

The strong lending growth posted by U.S. credit unions in fourth quarter 2016 is an apt wrap-up for a successful year.
Features

Centralized Lending Leads To Triple The Consumer Loans

Credit Union of Southern California moved to a centralized lending environment in summer 2016. Here’s how the credit union built its team and adjusted policies.
Features

How Funding Is The Key To Maintaining Robust Lending Portfolios

Non-member deposits join indirect lending, MBLs, and loan participations as liquidity strategies.
Credit Union Industry Commentary

Why Can’t Bigger Be Better?

This is not an indictment of large credit unions. Instead, I hope it’s a reminder to all of us of why we're here.
Features

3 Ways To Engage Your Digital Members

Expand your payment channels, conduct a “user journey” audit, and partner with experienced, trusted providers.

4Q 2016 Trendwatch

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Industry Insights

3 Takeaways From Trendwatch 4Q 2016

Loans, member relationships, and sources of non-interest income. How did credit unions perform in fourth quarter?
Features

A 5-Year Plan To Hit $1 Billion In Assets

How Texas Trust’s approach to lending, technology, and convenience paved the path to asset growth.
Graph Of The Week

Lending By The Numbers (3Q 2016)

Credit unions originated $343.6 billion through third quarter 2016 — that's an all-time record. See which areas contributed to this double-digit year-over-year growth.
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