Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
The Evolution Of Deposits And Payments
September 12, 2016
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Five can’t-miss data points featured this week on CreditUnions.com.
Embracing The Rewards And Risks Of Mobile Payments
September 12, 2016
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Credit unions should provide as many mobile solutions to their cardmembers as reasonably possible while watching for new innovations to emerge.
An Argument For Waiting To Deploy EMV
September 12, 2016
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Listerhill Credit Union is among the financial institutions questioning the protective benefits of EMV and asking “what’s the rush?” to shift.
4 Graphs About Non-Interest Income
September 12, 2016
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In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.
Combat Fraud By Putting Cardholders In The Middle
September 12, 2016
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A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
The Importance Of Integrating Payment Reconciliation With Your Credit Union’s Core
September 12, 2016
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Automating processes by the batch saves time, effort, and money while increasing accuracy and reducing member visits to the branch.
Member Service, Non-Interest Income, And SEG Strategies
September 6, 2016
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Five data points from this week on CreditUnions.com.
3 Graphs That Show Second Quarter Member Service Success
September 4, 2016
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Credit unions are serving members better than ever before, and these three graphs show just how much ground the cooperative industry has gained.
3 Takeaways From Trendwatch 2Q 2016
August 23, 2016
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Second quarter performance data tells a positive story: member growth has never been stronger, the loan faucet is still flowing, and credit unions are well-positioned from an interest rate risk perspective.
Lending Highlights From First Quarter 2016
August 22, 2016
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Growth percentiles in major lending categories highlight opportunity and success in the credit union loan portfolio.
The Evolution Of Deposits And Payments
Five can't-miss data points featured this week on CreditUnions.com.
Embracing The Rewards And Risks Of Mobile Payments
Credit unions should provide as many mobile solutions to their cardmembers as reasonably possible while watching for new innovations to emerge.
An Argument For Waiting To Deploy EMV
Listerhill Credit Union is among the financial institutions questioning the protective benefits of EMV and asking “what’s the rush?” to shift.
4 Graphs About Non-Interest Income
In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest ...
Combat Fraud By Putting Cardholders In The Middle
A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
The Importance Of Integrating Payment Reconciliation With Your Credit Union’s Core
Automating processes by the batch saves time, effort, and money while increasing accuracy and reducing member visits to the branch.
Member Service, Non-Interest Income, And SEG Strategies
Five data points from this week on CreditUnions.com.
3 Graphs That Show Second Quarter Member Service Success
Credit unions are serving members better than ever before, and these three graphs show just how much ground the cooperative industry has gained.
3 Takeaways From Trendwatch 2Q 2016
Second quarter performance data tells a positive story: member growth has never been stronger, the loan faucet is still flowing, and credit unions are well-positioned ...
Lending Highlights From First Quarter 2016
Growth percentiles in major lending categories highlight opportunity and success in the credit union loan portfolio.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.