Meet The Finalists For The 2025 Innovation Series: Member Engagement
March 4, 2025
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This year’s finalists focus on deepening relationships to drive top-of-wallet status and keep credit unions top of mind.
Primary Financial Institution (PFI)
Member Segmentation Paves The Way To Personalization
October 31, 2022
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PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.
Lessons From A Fintech’s First Year
July 11, 2022
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Nearly 12 months after the launch of Dora, a credit union-backed fintech, one executive looks back at lessons learned and what comes next.
DC Credit Union’s Decade Of Changing Young Lives
May 9, 2022
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Since its launch in 2010, the credit union’s Summer Youth Employment Program has helped young members earn an income, save money, and build financial wellness.
2 Sides Of The Coin: How Greenwood Credit Union Serves Core Members And Everyone Else
September 1, 2021
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The Rhode Island cooperative splits its focus between members who live within five miles of its lone branch and those with a loan-only relationship.
Credit And Debit Use Grow, But So Do Delinquencies
November 26, 2019
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Member engagement is on the rise as credit unions build on post-recession membership surge.
The Role Of Lakota Federal Credit Union In A Banking Desert
October 25, 2019
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As the cooperative celebrates its third anniversary, a survey shows 31% of members have opened a savings account for the first time in their lives.
Branching Evolves As Membership Grows
September 6, 2019
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New takes on service delivery at U.S. credit unions increase operational efficiencies and attract new members.
12 Ratios Every Marketing Manager Should Know
July 9, 2019
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Metrics to evaluate credit union marketing spend and bridge the gap between macro trends and micro performance.
State In The Spotlight: Maine
January 1, 2019
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Maine credit unions reported strong loan growth in the third quarter of 2018. Member relationships in the state strengthened as credit unions reported growth in both average share and loan balances.
Meet The Finalists For The 2025 Innovation Series: Member Engagement
This year’s finalists focus on deepening relationships to drive top-of-wallet status and keep credit unions top of mind.
Member Segmentation Paves The Way To Personalization
PSECU takes a realistic segmentation strategy to keep personalization manageable yet effective.
Lessons From A Fintech’s First Year
Nearly 12 months after the launch of Dora, a credit union-backed fintech, one executive looks back at lessons learned and what comes next.
DC Credit Union’s Decade Of Changing Young Lives
Since its launch in 2010, the credit union’s Summer Youth Employment Program has helped young members earn an income, save money, and build financial wellness.
2 Sides Of The Coin: How Greenwood Credit Union Serves Core Members And Everyone Else
The Rhode Island cooperative splits its focus between members who live within five miles of its lone branch and those with a loan-only relationship.
Credit And Debit Use Grow, But So Do Delinquencies
Member engagement is on the rise as credit unions build on post-recession membership surge.
The Role Of Lakota Federal Credit Union In A Banking Desert
As the cooperative celebrates its third anniversary, a survey shows 31% of members have opened a savings account for the first time in their lives.
Branching Evolves As Membership Grows
New takes on service delivery at U.S. credit unions increase operational efficiencies and attract new members.
12 Ratios Every Marketing Manager Should Know
Metrics to evaluate credit union marketing spend and bridge the gap between macro trends and micro performance.
State In The Spotlight: Maine
Maine credit unions reported strong loan growth in the third quarter of 2018. Member relationships in the state strengthened as credit unions reported growth in ...
Browse Topics
3 Ways The Balance Sheet Is Adjusting To New Borrowing Habits
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Consumers are adjusting their financing habits to the new economy, and as economic realities shift, members are rethinking how — and where — they access credit.
Macroeconomics: First-Quarter Trends Or Headwinds
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Six data points showcase key dynamics shaping the U.S. economy that could direct credit union decision-making in the year to come.
Risk In Motion: Why Your Risk Program Needs To Move Faster
Callahan & Associates
Risk might or might not impact your organization, but you must be ready regardless.
Credit Union Asset Quality In 1Q 2025
Tony Waltrich
Delinquency and charge-offs have largely plateaued from last year. Encouragingly, many products improved compared to the previous quarter.
Credit Union Savers Favor Flexibility Over Returns
Sherry Virden
Members are changing the way they deposit their money, saving more and opting for lower-yielding, more liquid account types.
Quarterly Market Snapshot And Two-Year Financial Statement
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Quarterly performance reports from Callahan & Associates highlight important metrics from across the credit union industry. Comparing top-level performance and digging into the financial statement has never been easier.
Tracy Verner Is Breaking Barriers In St. Louis Finance
Savana Morie
The community development manager at Alltru FCU turned in her barbells for bank accounts and is building access one account at a time.
From Internship To Credit Union Career
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With the academic year over, students across the country are moving into internships — some of those young workers will be the future of the industry.
Is It Time To Rethink In-House Collections? Strategic Considerations For Financial Institutions.
Callahan & Associates
Rising costs, limited staffing and evolving compliance expectations are pushing leaders to reevaluate how and who should handle collections.
Forging A Bridge From Classroom To Career
Andrew Lepczyk
Credit union internship programs address equity and access, offering the extra credit students need as they prepare to enter the workforce.