Q&A

Features

Big Data Is Driving Big Insights At Community First

One year into its analytics journey, data drivers and dashboard designers are helping the Sunshine State cooperative tackle business better.
Features

What’s In A Name: Director Of Financial Inclusion And Community Engagement

Steph Harrill Kyle helps UW Credit Union take a holistic approach to doing business by the cooperative principles.
Features

What’s In A Name: Director Of Multicultural Strategy

Daniel Garcia works across his credit union — and his community — to ensure True Sky FCU has the products, services, and relationships it ...
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Jimmy Lovelace On Leadership

The chief experience officer helps Community First realize the benefits of humanizing the sales and service processes.
Features

Jen Kuhn On Leadership

The Bank-Fund Staff executive focuses on employee empowerment in her role as chief human resources officer.
Features

Exit Interview: Tom Berquist, BECU

BECU’s longtime chief marketer helped build the cooperative’s considerable legacy as an industry leader.
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Chad Carrington On Leadership

Golden 1’s CIO is guiding a staff that has largely gone physically remote but is still very much connected.
Features

CEO Onboarding: Jenny Vipperman, ORNL FCU

The first-time CEO leans on her experience, her network, and, last but hardly least, her talented staff to chart the future for the East Tennessee ...
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Exit Interview: Dan Berger

NAFCU’s long-time front man reflects on leadership, legacy, and what lies ahead.
Features

Patelco Builds Financial Wellness One Member At A Time

Certified staff members provide personalized guidance and coaching at the California cooperative.
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